Remove the battery by pulling up on the tab near the camera lens.
Insert the new battery into the open slot. Make sure the battery is oriented so that the Palm logo is in the upper-left corner opposite the camera lens.
Use a plastic opening tool to lift the motherboard up and out of the phone case
There is a black cable under the motherboard that must be disconnected while the motherboard is still in the phone
It can easily be disconnected with your fingers
Note: During this process the mute and power buttons may fall out of the phone. Do not panic this is completely normal. Set them aside in a safe place until reassembly.
Locate the four tabs above the keyboard. The following steps will demonstrate how to remove the metal plate from the tabs, which will reveal the keyboard.
Insert the plastic opening tool between the metal plate and the bottom of the phone as shown. Note that for this step, inserting the plastic opening tool between the two circled tabs as shown will remove the plate from both of the tabs.
The metal plate should now be loose enough to where one can remove the metal plate with either the plastic opening tool or with one's hands. Remove the metal plate and the keyboard beneath it can be easily removed.