@Jeff, I’ve already reached out and indicated my frustration, and yeah, a refund is about the best I can hope for at this point to at least offset the additional repairs necessary. I was very careful with the solvent, but it is not at all obvious how it is even possible to get it into the keyboard (which you can’t even see without removing the logic board). I don’t think the guide is clear enough on how to avoid this particular damage, and judging by the comments here, a number of others have had similar problems. Keep in mind, the guide is for people who haven’t done this before and are probably only going to do it one time. They don’t have the specialized knowledge that comes from working on Macbooks frequently. It has to be as specific as possible to the point of hand holding and even warning that you are probably better off just paying the extra $100 to make sure it is done with no extra risk.
Additionally, the guide makes no mention that the replacement battery will result in your machine being banished from Apple’s repair depots. I think that is critical information that a potential buyer needs in order to make a fully informed purchase decision. You can’t claim a battery as OEM when that OEM will disavow it.
The debacle continues:
1. You can destroy your keyboard while doing this repair, and the guide does not adequately warn you of this possibility.
2. The keyboard is one of the most expensive and difficult components to replace on this model.
3. While iFixit advertises the replacement battery as OEM, Apple will not recognize it as such. If you then bring it to an Apple store to see if they will repair it, they will flat out refuse to repair your machine. Again, another negative outcome of this repair that it fails to warn about.
Considering the Apple replacement is $200, it is simply not worth the risk to your machine (and the future option to ever have it repaired by Apple again) to save $100. It is reckless, disingenuous, and actively harms the right to repair movement to fail to warn users of this kind of extreme risk.
@Jeff, there is zero warning whatsoever that this can even happen, and its happened to a number of other customers. What is the point of the guide if it doesn’t warn you how to avoid the extremely expensive damage that can occur?
@Herman, yeah my feelings exactly. Supposedly Apple replaces the entire top case in the battery service, so I’m hoping it only costs $200. But that makes my $100 repair cost $300. Not worth it.
This guide is definitely missing information. If you aren’t extremely careful, you will get acetone into your keyboard and completely ruin it. There is no warning whatsoever that this can happen.
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