The most easiest way I discovered when encountered same kind of problem with my passport. in Control Panel go to Devices and Printers. That would be the only place you can see your passport visible. open its properties and then open drivers, simply uninstall it, come out unplug your passport drive. Restart your computer and insert/plugin your passport again into PC. It will automatically start installing drivers and here you can start using your passport drive comfortably.
