(1) Letters J-L and U-O have numbers on the top right. P has the *. How do I reset this? I only have 1 language setting, English. (2) How do I reset my password in order for it NOT to EXPIRE? (3) Password expired and I was locked out. Booted in safe mode and changed the password. Was able to log on, but my desktop is different and has no pictures that I was working on. How do I get my old desktop back? The expired password started all of these problems. Thanks! Bournwalker