I’ve also had this problem. To fix it what I did was put the front wheel in a concrete crack (for the concrete to expand and contract) and put weight on the scooter and then turn the handle bard to make the wheel and the handle bars straight again. Once they are straight you need to turn the scooter upside down and tighten the little screw right about the front wheel. Hope this helps!

Hey! It sounds like its now a hard drive problem. Since hard drives are mechanical unlike a SSD you could have broken in the internals of the hard drive from the drops. Seems like you might need to buy a new hard drive to replace it. Hope this helps!