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Hi. My name is Elixir and I am an online technical support guru/expert at FIXYA and Experthelp (online DIY site). I am an expert in resolving computer hardware and software issue, digital camera problem, gaming console issues. Strong background in automotive repair and troubleshooting. Wide knowledge in resolving Microsoft Windows 98, 2000, XP Professional, Vista, Windows 7, Windows 8, Android and MAC OS platform. Experienced technician for Computer repair, asssembly and modification. Expert in field of computer networking Wireless and Wired. I worked in a Telco company (Globe telecom) as a Team Manager for Broadband Tech support. My job is to supervise our agents in answering technical broadband connectivity concerns. I conducted product training and refresher if quality goes down. We have to maintain 90% quality of the call based on customer feedback. I've been to HP support for printer and laptop troubleshooting and joined Lenovo support as a premium support agent. The support includes Virus removal service, Pc tune-up, software installation, registry clean-up and many more. Medium used is via remote access using Log-me-in and Teamviewer. Let's get started and resolve your concerns!

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