scottingram

I have a iPhone 6 that started having random resets after the 10.2 update. Phone was fine before update with no reboot...

Make sure the screen that protects the speaker is free of ear wax. It can be stopped up with ear wax and limit the output of the earpiece speaker. About 50% of the ones I have come across this was the cause of low earpiece volume. Use a small nylon hobby paint brush dipped in 91% rubbing alcohol to clean it.

The fix was replacing the battery. Apple needs to extend battery replacement to the 6. The software test apple uses to test the battery is not accurate. Replaced battery 1 week ago and 0 resets. Kid at Birmingham Genius Bar and manager acted like a jack$$$. Arregont.

Make sure the screen that protects the speaker is free of ear wax. It can be stopped up with ear wax and limit the output of the earpiece speaker. About 50% of the ones I have come across this was the cause of low earpiece volume. Use a small nylon hobby paint brush dipped in 91% rubbing alcohol to clean it.