Senior technical writer, photographer, and tinkerer at iFixit HQ in San Luis Obispo, California.
Like many folks here, I’ve been fixing things most of my life—cars, computers, time machines. (Wait, sorry—that last thing happens later.)
I joined iFixit in 2013 as a technical writer, working mainly on repair guides and teardowns. I later co-wrote a lot of the instructions for iFixit’s university technical writing project, and helped coach a few thousand engineering students from over 50 universities through their technical writing coursework. I’ve enjoyed being a guest lecturer and attending academic conferences on technical writing, and helped teach a few of iFixit’s in-house workshops for technical writing instructors.
If working at iFixit sounds awesome, that’s because frequently, it is—I’m grateful to have been at the right place and time to collaborate on some world-class projects with this team. Because of iFixit, I’ve helped Greenpeace create its guide to greener electronics, consulted on repairability for some of the world’s top hardware engineers, and written repair guides for Patagonia.
My wife Zan, seen here in a rare photograph that I’m allowed to share with the internet.
I’m naturally an introvert and prefer to stay behind the camera rather than in front of it, but sometimes accidents happen. My talking head has appeared on a few broadcast programs and podcasts, like that time we tore down a Magic Leap One. I’ve also appeared briefly in at least one VICE documentary, wherein I badly needed a haircut and hadn’t slept since two dinners ago.
VICE News chased us to Australia for our teardown of the iPhone X.
I do enjoy anonymously sharing my photos though, and they frequently pop up in the tech press. That’s one of the really fun aspects of this job—you never know when your work might help a technology journalist explain a battery problem, solve a waterproofing mystery, or break down a new laptop design.
In my free time I enjoy scuba diving and formulating trenchant ripostes that would have come in really handy when I needed them yesterday.
On this model they should be pried straight up from the board as instructed. If your connector looks different from what’s shown in the photos, proceed with caution, verify your model number and make sure you’re following the corresponding guide.
@carlyleroad It should not be any thicker and should not affect trackpad operation at all if installed correctly. Double check to make sure you ordered the right part for your specific model. If you think you received a defective part, contact iFixit customer support and they can help sort things out. Good luck!
Mild heat and/or a little isopropyl alcohol should do the trick. You don’t need to risk using anything more aggressive than that.
Sorry about that! That’s no fun at all. iFixit’s replacement screens are meant to include that component; I’ll ask for someone to check and make sure it’s not left out in the future. However, it’s normally pretty easy to remove using mild heat and/or a few drops of isopropyl alcohol, with some gentle wiggling and prying. Then you carefully position it on your new screen. Adhesive is helpful, but once you screw down the earpiece speaker over the top, it should be perfectly secure regardless.
This isn’t a guide. If it’s instructions you’re looking for, they’re located over here.
The best repair is one you never have to make in the first place. A device that needs constant repair does not deserve a high “repairability” score.
Hold the connector with tweezers and position it carefully over the socket, and then use the flat edge of a spudger or other blunt tool to press it straight down until it snaps into place. It snaps into the socket just like metal snaps on a jacket. Takes a little finesse, but it’s not complicated. Good luck!
No disparagement taken! Great tip, added to the guide introduction. Thanks for chiming in.
Unfortunately, replacing the front glass only is not a DIY. You’d need to invest in some expensive equipment and be willing to destroy at least a few panels while you practice enough to get good at it. Those $10 glass-only screen repair kits are a scam; don’t fall for it.
@xtstoll I looked at two separate Late 2013 units today, and both are indistinguishable from what’s shown in the instructions. Are you sure you’re working on the right model? A photo of what this cable looks like on your laptop would be helpful.
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