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I dropped my phone and cracked my screen.Do I have to buy an entirely new phone?
사용자에게 답변하기: Why can't I turn my phone on?More than one issue can cause your phone to not turn on. - Bad/damaged screen: Check the screen for any signs of damage i.e. cracks or gouges. - Bad battery: After checking the screen, try plugging the phone into your supplied charger. (The one that came with the phone.) - Bad/Damaged Logic Board: If the phone still will not turn on, it is possible the logic board is bad or has been damaged and must be replaced.
사용자에게 답변하기: Why won't the volume of my phone change?There are a few issues that can cause this problem. - Button's housing has become dirty or clogged:This is sometimes caused by the buttons being obstructed by debris. You can fix this by cleaning out the housing with compressed air. - Broken/bad button assemblies:Replace the button assemblies by purchasing a new assembly and replacing it.