Dominik Schnabelrauch

Hi Pinuzza,

you can find our iOpener here. It is a tool to gently loose adhesive with heat. A heat gun is a more radical way and should be used carefully. You can easily damage components by overheating them. Here is a guide how to use our iOpener.

Hi Kamal,

my advice is the be very, very gentle with a heat gun. Especially the small plastic cover at the bottom end deforms within seconds. Try the lowest heat you can, with a good distance to the cover. Then try to remove the cover. If it doesn’t go off, lower the distance of the heat gun to the phone and try again and so on. I recommend to rather pry a little bit more than to use to much heat. If the cover deforms you’ll need a new one.

Hey A Birch,

just for the case, I mention — it’s important to pull out the SIM card tray, otherwise, it will block the opening procedure and you’ll damage your phone. In case the frame is damaged or bent you’ll need more force to open the phone. In general, the opening procedure should be fairly easy.

Hi David,

opening the Mate 10 Pro will damage the waterproof sealing on the device. If you do not replace the adhesive seals, your phone will function normally, but will loose its water-protection.

Hello Peter Farber,

the camera cover of the rear camera is a single part, that can be separated from the back cover of the Huawei Mate 20 Pro. However it’s usually shipped out combined with the back cover.

Hello Laurence,

there is no risk that the panel gets damaged by the alcohol. The alcohol is relatively pure and will evaporate quickly.

Hi jerone1925,

a similar question was asked a little while ago regarding the I inserted the pin in the left bottom microphone. I can let you know that the build of the microphone at the top of the phone, is the same as the one in the pictures you see in the link. I can’t give a guarantee but because of that it’s unlikely that you damaged the microphone or affected the water resistance.

Hi Chris V,

thanks for mentioning. I made the correction.

Hallo Kite fun,

das Teil rechts des Lautsprechers ist der Licht und Näherungssensor (Proximity sensor), das Teil links davon ist ein Mikrofon zur Rauschunterdrückung (noise canceling). Bei dem Mikrofon gilt es zu beachten, dass die meisten Ersatzteile ohne Dichtung geliefert werden und diese übertragen werden muss. Generell solltest du beide Teile im World Wide Web mit etwas stöbern finden können ;)

It isn’t possible to see if there’s an extra plate with gaskets like in the Note 7 or the P20 Pro because of the mid frame plastic, that covers the volume and power buttons. We assume that the pins of the buttons run through a tight fit hole in the frame and there’s possibly a small rubber ring or gasket to guarantee the IP68 rating.