학생-기여 위키
자사 교육 프로그램의 멋진 학생들이 이 위키를 만들었습니다.
Dyson DC58 shuts off while in use
The vacuum is working normally then suddenly shuts off!
Low battery level
It sounds simple but a dead battery is the most common cause of the vacuum powering down while in use. Charge the vacuum battery for a minimum of 2 hours. After the battery is fully charged, power on the device.
Blockage of nozzle/attachments
When a part becomes blocked or clogged the vacuum will automatically shut off to prevent any further damage. To clear blockages, first turn the power off and unplug the vacuum. Next, remove the tool head from the wand. Then, remove the wand from the vacuum base. Visually inspect the inlet of the vacuum base, the inside of the wand, and the neck/base of the tool head. Remove any visible blockages. Once blockages are removed, power on vacuum and continue with normal use.
Clogged filter
If the filter becomes blocked the vacuum will not function properly. To remove the filter twist the purple dial labeled "filter" located at the top of the vacuum. Next, simply pull the filter out of the vacuum and rinse it under running water for a minimum of 2 minutes. Rinse and gently shake the filter to remove any built up debris. After rinsing, gently wring out the filter to remove excess water. Next, place the filter in a warm dry environment to allow it to dry for 24 hours. After a minimum of 24 hours, place the filter back into the vacuum and continue with normal use.
Dyson DC58 doesn’t power on, even after charging
My vacuum won’t turn on no matter what I try!
Non-functioning battery
When your Dyson no longer powers on even after charging the most likely cause is a damaged battery. This means the battery will no longer hold a charge and will need to be replaced. Once a new battery is purchased you can learn how to replace it by visiting our battery replacement page here.
Dyson DC58 keeps losing suction
My vacuum was working fine, but now it's losing suction!
Clogged Brush Bar
One of the most common causes of reduced suction power is a clogged brush. Locate the two dials on the brush head attachment of the vacuum. Turn each one a quarter-turn, counter-clockwise until it clicks. Turn the cleaner head over so you can see the sole-plate. Finally, remove the sole-plate and clear any hair or debris from around the brush bar. Replace the sole-plate and turn the dials on the brush head clockwise. Power the device on and continue with normal use.
Dyson DC58 omits unusual smell when on
There is an unusual smell when I use my vacuum!
Clogged Filter
An unusual smell is a common problem associated with the Dyson DC58. It turns out that after some time the filter begins to clog and all the built up debris begins to omit a burnt smelling odor. See "Clogged filter" above to learn how to clean the filter. If the filter is too dirty to clean it will need to be replaced. Learn how to replace the filter here.
Dyson DC58 makes an unusual sound
My vacuum makes strange sounds while I’m using it!
Air Leak
If the vacuum is producing whistling noises, it may be the result of air leaking out of the vents. Make sure to check for broken seals and incorrectly fitted parts. Broken seals may require replacement.
Motor Failure
If your vacuum makes a popping noise along with pungent burning smell a failing motor may be the cause. This will involve replacing the main body of the vacuum which contains the motor. Learn how to replace the main body here
Clogged Filter
A clogged filter can create a muffled sucking sound or a high pitch squeal during vacuum use. To fix this problem see "Clogged Filter" above.
댓글 101개
The lights come on and the motor doesn't turn. I thought it was just a contact issue. The max button lights along with the small power light. But still nothing.
Christopher patrick - 답글
Mine does EXACTLY the same thing. Was running perfectly, then just stopped! I will check for blockages and dirty filter. It seems Dyson doe not have an answer that I can find for this problem.
deepdudu -
mine does same thing blue light come on when I pull the trigger but moter doesn't come on and when I try to charge not light comes on indicate that the vac is charging
William Johnson -
Hey! did you ever find out a solution to this problem you listed? Same friggin’ thing with my handheld and it’s so frusterating! :(
Chloe Mills -
I found the solution to it ‘shutting off’ after a few seconds is to WASH the tiny blue filter at the top. Pull it out and rinse under Warm water using dish soap to scrub the filter….you should see black dirt rinse out. After it dries thoroughly (about a day) reinstall and it will work as normal. I keep an extra filter on hand so I can swap one in while I wash/dry the other.
Good luck!
Geo Peo -
My Dyson doesn't charge until I put it back in the charger after trying to use it. It indicates its charged but will run for about 5 seconds. Back in the charger it will charge.
This is annoying. Very annoying. Ive checked all the connections.
we have had nothing but problems with this machine. It works great-when it works however.
Ellen ramsey - 답글
Same problem here!
Lisa Crowder -
Hey! did you ever find out a solution to this problem you listed? Same friggin’ thing with my handheld and it’s so frusterating!
Chloe Mills -
My experience exactly. I don’t know if it’s a charging issue or a battery issue. Bit of a headache really, I can’t run down the battery so I can’t check the charger. The battery isn’t dead as far as I can tell because sometimes after repeatedly putting it back on charge 5 or 6 times it will run for 10 to 20 minutes
Sean Fleming -
May need a new battery pack mine is doing the same thing. Amazon has battery packs online for $25
Rita Spero -
What did you end up doing as mine does the same thing. Appears to get charged runs for 5-10 seconds then stops
Debra.tyson@fraserhealth.ca -
Did you ever find a fix for this? looking at a new battery but want to make sure that sorts it.
Thanks
lukecrow -
Most expensive vacuum we bought nothing but issues. Fusing sent us a new battery still won’t work. Bought a vacuum quarter price shark works great
rustyduck -
This is usually because there is a clog - either in the filter or somewhere else in the mechanism (sometimes where you can't see it unless you pull things apart). The battery is fully charged - but the vacuum detects a clog and stops the motor to protect it. You might only need to clean and wash the filter, but if the clog is worse, there are some good videos online that show you how to disassemble and clean the whole thing. Like this one: https://youtu.be/UafhshE0Th8
jwhoelter -
its been on charge for two days and the light which is noramally blue is red.
samantha - 답글
my Dyson does not charge it been on charge for two days the blue light is on the red-it was perfectly well until it run out of charge on SATURDAY
samantha - 답글
My dyson starts but then stops, then starts has anyone had the same problem and if so can you shed any light what i can do
Paula - 답글
Same problem.
Stacy Barca -
Same problem here. Help?
Julie Yoder -
Very irritating…same here
on 3 seconds and off.
still waiting to hear a resolve
Cathy Siegrist -
Same problem, works for about 3 sec. it’s been on it’s charger for days. Blue light come on for just that 3 sec.
Any ideas?
Cathy Siegrist -
3 seconds on 3 seconds off same had a blocked head.vacuum recognises it’s blocked and switches off. And then turns on automatically.unblock the hear
rodney parker -
This is usually because there is a clog. See my comment above.
jwhoelter -
My dyson is fully charged, but is stop starting when I come to use it , I've cleaned everything I can think of including brush , filter , also main body
Linzi - 답글
Hi,
my dyson - fully charged - will last 5-10 seconds then shut off…i can see others have had the same problem. is there a solution or fix to the problem?
thx,
hector
hector - 답글
I had this issue and had to take the nozzle and head apart. There was some blockage and once I removed it, it started working again. Good luck
Jessica Rincon -
My disown is not staying on when button pushed it's going on and off constantly not continuous suction ??
sheonaghfalconer - 답글
My Dyson DC58 base will not charge any more. The blue light comes on for a few minutes and then it goes out. I have tried a number of outlets. Any thoughts?
Eileen Zelazny - 답글
My Dyson DC58 base will not charge. Blue light comes on for a few minutes and then it goes out. I have tried three different outlets. Any thoughts? Thanks
Eileen Zelazny - 답글
We have the same problem. Any ideas out there? Does it need a new battery?
Bob Cumber -
We have exactly the same problem. Any ideas out there? Does it need a new battery?
Bob Cumber -
Vac doesn't charge even though lights are on
Dan Lewin - 답글
Keeps cutting out when all assembled but if you take out the filter or remove the bin it runs
LynnDuncan - 답글
You would think for such an expensive vacumn the battery would hold a charge
And to replace it costs like over $100
shezakilla - 답글
Mine in doing the exact same thing. I only get the blue light when i pull the trigger. worked fine when i put it on the charger the day before. I don’t want to buy a battery if that is not the problem.
drewbertain - 답글
I thought I had a bad BATTERY since my DYSON MAX (came with purchase of and RV or was it the other way around?)—Annnyway machine would run for a few seconds and shut off. No matter how long the charge. If I disconnected the entire end of the vacuum (no attachments) it ran GREAT! I checked the underside of the floor attachment and roller was clean, saw i little dust on the rest but as soon as I put them together the machine kept running for 5-8 seconds at a time and that was it. I decided to remove the roller and what I found that although I had been cleaning the roller on a regular basis the CAVITY BEHIND THE ROLLER and under the squeegee plate pet hair has been building up for years. I have had the squeegee off before but never noticed the cavity under the ridged part where squeegee attached. It had ounces of hair causing a loss in suction causing the machine to shut off. It really seemed like a battery issue. I was amazed at how well it has been working since. Learn something everyday I guess.
happy14027 - 답글
THANK YOU!!! This fixed it!! I was so worried I needed a new battery but it was dog hair galore - had no idea there was a “trap” for it there! Thank you SO much for your post!
Christine Cummins -
My Dyson V6 Absolute is 2y 7m old. After charging it only goes for half a minute then just dies. The Dyson website says that the battery life should be 15 years. My next door neighbour has the exact same problem with hers, is it a manufacture fault?? £60 seems an awful lot to pay for a replacement.
paulineraine - 답글
Brush won’t turn it seems stuck, I try to turn the brush and it won’t turn
hastiltz - 답글
My brush won’t turn. I removed the brush and tried to turn the part but it won’t turn.
hastiltz - 답글
Mine has had the same on/off problem. It’s less than 2yrs old. Hasn’t done that much work but it’s been on charge for a week, I’ve cleaned everything fully and then it goes on/off constantly - about half a second on/half a second off. Very frustrating - I can’t actually use it. Is it a 2 year warranty?
Linda Metcalf - 답글
My dyson v6 will have been charged fully I try to use it after 30 seconds it turns off if I put it back on the charger for about 10 seconds it will work
cora.amber - 답글
Mine is doing the same. I take it off charge and start to use it and it stops after seconds. I place it back on charge and take it straight off again and it works?
marie.furniss1 -
Exactly the same as mine – did you solve it?
Robert Sparks -
My V6 Dyson cordless after being charged fully on lasts 10 minutes any one know why I would be great full for any help thought I might need a new battery it is 3 years old
elaine_mawdsley - 답글
Hi, I was having troubles with my V6 so decided to ring Dyson. The lady on the other end told me to try fully charging the vacuum and if it was still not working she said to hold the trigger for 3 seconds and do this 5 times and it would reset.. I'm still in the middle of charging so haven't tried to reset it yet, so couldn't tell you if it actually works but maybe worth a try. Hopefully this will help
Will - 답글
It worked after doing what you posted thank you very much really appreciate it
janine arif -
Why on earth will my $1,000 Dyson animal not charge? It is barely 3months old.
Elizabeth Benjamin - 답글
My dyson is working for about a min and then there’s no charge left, even though it’s been on the charger all night???
Ciara - 답글
I have the Dyson hand held DC58. The suction surges, but doesn’t pick up anything. Solution says to clean filters. I was easily able to clean the top blue filter that pulls out, but even taking out the screw above the power outlet, I can’t get to the filter above the handle. How do I get to and clean this filter? Thanks
wyoguy3 - 답글
mine just stops mid vacum feeling cheated as only had it 1 year Andrea Smith
Alan Smith - 답글
Dyson won't charge from mains please help
Grainne Devine - 답글
My Dyson doesn't charge until I put it back in the charger after trying to use it. It indicates its charged but will run for about 5 seconds. Back in the charger it will charge.
This is annoying. Very annoying. Ive checked all the connections.
we have had nothing but problems with this machine. It works great-when it works however.
Teresa - 답글
Can we buy new cord mines broken right at plug of vaccuum
Brendanicokson - 답글
Same problem here..It ran fine after taking it off charge then completely stopped working! The battery light is blinking but nothing else is working at all! Very frustrating
Brittany - 답글
My Dyson keeps turning off after 10 seconds?? Would this be a faulty battery?
Tom madden - 답글
I have had my Dyson V7 approximately a year and the battery has died. The red light flashes approximately 30 times after a full charge however I have no power. I have called Dyson and have to pay £61 for a new battery. I only use it on the stairs as I have a different vacuum both upstairs and downstairs, I am therefore surprised that it has stopped working so soon.
nisha ghataore - 답글
My Dyson works for about 30 seconds then switches off even though I have it on charge all day. Have you any idea why
marymcd25 - 답글
Probably a clogged filter. See the instructions in the article.
jwhoelter -
Ours appeared to have knackered battery, but read the manual, removed the filter (round purple, top of device) tapped out dust, removed debris, then carefully levered the filter off the plastic core and washed it under running water, loads of crap came out.
Now runs fine, so it's the cut out for a clogged filter not a duff battery……. For now ;-)
Robin P. - 답글
Evening
my dyson is making Reving sound with a blue light then going to a flashing green light
Karen.Johnson@facs.nsw.gov.au - 답글
There is no suction on mine. I take the nozzle off I can feel the suction from motor however when nozzle attached no suction. Have checked for blockages and there are none.
Isa cardenes - 답글
I have a brand new Dyson V7 - been using only 4 times - had less than 1 week
first few uses it was fine. - but after charging fully overnight it works for a few seconds and then stalls
punt back on charge blue light goes off
same thing happens
it is only 5 days old
any suggestions please
Fletcher Tate - 답글
Ellen Ramsey, I have the same problem as you, did you find out the cause of the problem? Thank you
mickandav - 답글
I cannot use my vacuum on max, only works on ordinary mode.. Anyone else with this problem, or know what to do. Thanks
marymcd25 - 답글
Had the same problem. cleaned the unit and even bought a new battery. Still did not charge. Here's all the problem was... the stick had a clog in it near the brush head. Once i cleaned the head... problem solved. Check to see if the unit will hold a charge without attachments on it. If it does... the problem is the attachment is clogged. Don't ask me why it would not charge with a clogged attachment, but so is the case.
mickcayo - 답글
After a couple of minutes working well, it just stops. Plug in the charger, unplug after a few seconds and it works again. Then repeats. Hopeless troubleshooting section on the Dyson site.
Robert Sparks - 답글
i had the same trouble. remove the attachments and look for a blockage down by the head. You will have to remove the bottom piece of the roller attachment to remove debris. There is a little plastic screw. The vacuum will not charge fully if there is a blockage in the attachment. This should solve the problem. Trust me. I already got a new battery and that was not the issue.
mickcayo - 답글
My hand held dyson just failed me. It was kept charged for quite some time. Worked as normal until the battery went dead. Put it on charge ( blue LED steady light was on while on charge), until it turned off. Used it as normal operation for a little while- until once again, it stopped. Put it back on charge- but it refuses to charge. The blue LED light was flashing for about 2 seconds, then, stopped flashing.
I have taken out the filter to wash it. If it fails to operate, I will have no choice but to replace its battery. %#*@ sore, as I have not mishandled or abused this machine.
- Thomas, 04/03/2020
Thomas MATHEW - 답글
Sounds like a typical con to me, like I phone chargers. Two tears and you need a new “dysentery” battery. They don’t share that on their adverts.
David C - 답글
I have an old dc58 and not sure if the one on the dyson website is compatible - does anyone know? Trying to do chat with them but unsuccessful
Lisa Wells - 답글
When a rechargeable battery is getting weak it cannot sustain full amperage draw (power). However it may still be able to run at regular power.
Rechargeable batteries can go bad if completely drained and left to sit in storage for a period of time. So keep it charged. If a battery goes bad you may try the suggestion below but do so at your own risk. Warning: do not try to recharge the battery with anything other than the proper charger or the battery may explode.
To JumpStart the battery apply DOUBLE the charge voltage but arch the connecting wires to you get sparks. Do not leave it connected. You just want to JOLT the battery or wake it up. Jolt it a couple times and try recharging. Repeat if necessary but be prepared to get yourself a new battery.
Electric Einstein - 답글
I charge mine but it only lasts 1-2 minutes. I plug it to charge for couple of seconds. It shows full bar of charge. Then again it only lasts 1-2 minutes. I tried cleaning all the clogs and filter etc. what the heck is wrong with it ?
Phebe Strzempek - 답글
Motorised brush head would run despite the trigger not being pulled so had to take it off when not in use. No battery drain then either. When re-attaching, used to power up by itself, I could use it I guess until I was done then remove it after use to stop it continually spinning all on its own. Then it suddenly stopped working altogether. Vacuum part works fine, charges etc but motorised animal head doesn’t spin anymore. Test to to would be to feed 12v just the head to see if it still works. I’ve had it apart and cleaned it out, cleaned contacts and bent them out a little to see if it might have not been making good contact. I’ve had it a few years and it’s been flawless and the unit itself works fine otherwise. Such a shame it might have to be completely replaced. I can’t find a way into the PCB despite removing the star-headed screw just behind the trigger. Just doesn’t want to come apart at all which is frustrating if it’s something that can be easily replaced or a dry joint.
Darren Pullen - 답글
My Dyson keeps going on and off do I need new brushes
carolep1948 - 답글
Sounds like I'm having a problem that many of your experiencing my vacuum turns on runs for a few seconds and then shuts off. I've checked through the system for clogs or blockage has washed and dried and reinserted the filter without any success. This vacuum was a small fortune I'm totally disappointed
htrinkwon - 답글
My Dyson goes on and off while I'm vacuuming. How could I fix it.
Desiree Mayer - 답글
If you have an older model Dyson vac then either it is the battery not holding voltage or (check youtube) there may be a magnetic interlock switch at the bottom of the handle by the dump catch that may be the problem. If there is a wire there then this would indicate a switch. You can try by replacing the switch or magnet. Easy way to tell if there is a magnet present is to take a needle and move it around the area. If it seems to stick then there is likely a magnet present and also a switch. So if the catch is loose down there chances it is affecting the workings of the magnet. But I found that the battery didn't hold VOLTAGE - not CHARGE - is the likely culprit. Return the 'new' battery and let them know that the battery isn't holding voltage. .Best indication is that if you run your vac on low speed and it keeps running but switch it to HIGH and it soon quits is a good indicator. A weak battery cannot hold voltage on high drain but may be able to on LOW. Old or faulty battery!! Get a new / good one!!!
Electric Einstein - 답글
OMG same issue! Did anyone find a solution? I’ve only had it for 2 years…SOS
Anne-Sophie Benoit - 답글
I bought by Dyson on Groupon. Apparently refurbished which I did not know. When I received it I called Dyson to get specific instructions to make sure I charged it long enough, how long should I leave it on the charger after usage. The lady instructed me to leave it plugged in eight hours every Sunday. I charged it it worked for about one minute. Then it would never hold a charge again. I called Dyson back after a very long conversation they sent me a replacement battery. Now the replacement battery will go blue to indicated is charging. When the light goes off as I understand it that means it is charged. It will power on but will not continue. I left it on the charger overnight and it continues to do the same thing. There are no clogs has never worked more than a minute. Dyson made it clear they do not do any repairs on vacuum cleaners but through Groupon as they are refurbished and you just take your chances. Any suggestions for me? Thank you so much and advance.
Glenna stearmen - 답글
After charging overnight my Dyson runs for about five seconds and then stops. I then follow some advice that is I plugged it back in !&&* the start button for 20 seconds and unplugged the machine press the stop button again it run for 5 to 10 seconds. What’s happening
Glenda Pratchitt - 답글
Remove the brush bar. See “clogged brush bar”
mickcayo -
I would check the brush bar. You cannot see the clog until you remove the plate at the bottom. See “Clogged Brush Bar”. After several trials and even battery replacement, I simply had a clogged brush bar.
mickcayo - 답글
Exactly the same as previous comments. Runs for a few seconds then cuts out; replace in charger for a few seconds; runs for a few seconds then cuts out again and on and on and on. I’ve tried cleaning everything but no change. Waste of money, buy a Vax or Shark. Still not to worry, I’m sure James Dyson’s enjoying his money! Just remind me, what was the knighthood for?
Frank Garbutt - 답글
My dyson just makes a beep when I push the trigger , everything looks fine when I take it apart and have cleaned and washed the filter
Ian Cole - 답글
My Dyson indicates fullt charge but no funktion. All there lights are on when the trigger is actuated.
Klas Colhag , klascolhag@gmail.com.
Klas Colhag - 답글
Where can I purchase a Dyson mode #SB09 battery?
Mary Mescall - 답글
Where can I purchase a battery for Dyson Model#SB09
Mary Mescall - 답글
I have owned 2 Dyson stick vacuums and each time the battery only lasts 5-6 minutes and thats on low. On high speed it lasts about 4 minutes! The 2nd one I purchased is only 3 yrs old and it has done this from the moment I purchased it new. I dont even notice it working much better than the $150 other brands I have purchased, and the Dyson was 3 times more! Never again, not worth the money!
tbeltrone - 답글
I too am having same issues. I have been thoroughly pleased with this vacuum for a very long time . The unit runs for 30-60 seconds and then stops. Wont turn back on, blue flashing light, etc. No blockage, and I am currently trying to wash the filter but I have small hope that will remedy the situation. There was no indication that there was anything wrong with the vacuum, this was all extremely sudden!
sudavichester - 답글
My stick vacuum cleaner starts on it own when charging
jpozvek - 답글
My Dyson works on regular mode, but when I turn on MAX it stops working in just seconds.
Amanda Groom - 답글
The solution to it ‘shutting off’ after a few seconds is to WASH the tiny blue filter at the top. Pull it out and rinse under Warm water using dish soap to scrub the filter….you should see black dirt rinse out. After it dries thoroughly (about a day) reinstall and it will work as normal. I keep an extra filter on hand so I can swap one in while I wash/dry the other.
Good luck!
Geo Peo - 답글
My dyson has to be reset everytime I use it. It runs for about a minute and then needs to be reset(after the reset it runs fine) . Is there a permanent cure to resolve this problem?
Marcel - 답글
Vacuum is fully charged but only works for 10 secs. Once I plug in for a bit , same thing. Then usually the 3rd time the vacuum works fine. Usually only needs a 10 sec wit each time but frustrating when you want to use it right away
Laurie - 답글
Might be a clogged filter. I had a similar problem and cleaning everything throughly solved it. See the instructions in the article above.
jwhoelter -
Mein Dyson schaltet sich beim saugen nach ca. 30 Sekunden ständig aus und wieder ein.
Es besteht keine Verstopfung
Karin Dickmann - 답글
Why has my floor brush stopped spinning?
saggi55 - 답글
The problem first started when i held the trigger switch and it kept acting if it was going off and on. Thinking that something clogged, I found all channels were clear and removed and or cleaned the filters. No suction at all. What now?
Pat F - 답글
Also there is no hair or threads blocking the roller that will not budge.
Pat F
Pat F - 답글
Creo que mi aspirador tiene falla del motor
Stacy Peña - 답글