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Insignia Flex 10.1 Troubleshooting
Black tablet, Identified by model number NS-14T004
Tablet does not turn on when the power button is pressed.
If your tablet fails to turn on, ensure that the battery is charged. Try plugging the charger into the tablet and waiting a few minutes.
It is possible that your tablet is fine but your charger is broken. Try using a different functional micro-USB charger. If it still does not charge your tablet, there may be an issue with the micro-USB port on your tablet. Check out this guide to replace your motherboard.
If the charger is functional and plugged in and you are still experiencing problems with the battery holding charge, consider replacing your battery. Replace the battery using this guide
If replacing the charger or battery still does not charge your tablet, it may be an issue with the micro-USB port on your tablet. Check out this guide to replace your motherboard.
The display remains the same and is unresponsive to touch.
Restart the Tablet by holding down the power button for several seconds until it is off. Press the power button again to turn it on.
Your tablet is using too much computing power. Try closing some applications that are running. This allows the tablet to run smoother.
If your screen is cracked and does not respond to touches, your screen is most likely damaged and needs to be replaced. You can replace the screen by following this guide.
The tablet does not make any sound.
Make sure the volume is not muted. Try pressing the volume up button on the side of the tablet. Another way to turn up the volume is to go into your settings and then go to sound.
If the volume is turned on and you still do not hear any sound, consider replacing your speaker by following this guide.
Voice calls, voice memos, and voice commands do not function properly.
Your ports may have collected dirt or dust. Clean out the dust by using a compressed air duster to carefully blow out the ports.
If your tablet still does not record audio, consider replacing your microphone by following this guide.
While you are working, your tablet randomly shuts off without notification.
Remove the tablet from any hot environments and put it in a cool environment.