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Washer will not stop when the lid is open
"When you open the lid the washing machine will not stop what it's doing."
Bad lid switch
If your washing machine does not stop every time you open the lid, your lid switch is bad. You may have to replace the lid switch. To replace it look at our lid switch installation guide.
Water will not drain out of the washer
"Once the cycle is finished the washing machine does drain the water."
Clogged waste hose
If your washing machine does not drain the waste water, the waste hose might be clogged. If the waste hose is only clogged, repair is as easy as removing and unclogging the waste hose. To remove and unclog the waste hose, follow the instructions in the waste hose installation guide.
Bad drain pump
If the waste hose has no clogs, the problem may be a bad drain pump. The drain pump could have a clog in it, too. Since the drain pump has a translucent cover, the clog should be visible. To remove the clog follow the instructions in the drain pump installation guide.
If removing the clog in the drain pump has no effect, there may be a problem with it. To replace the drain pump follow the instructions in the drain pump installation guide.
Bad pump motor
If waste hose installation guide and the drain pump installation guide did not solve the problem, it may be the motor. Since the motor provides the drain pump with the power to drain, the motor will have to be replaced. To replace the motor, follow the instructions in the motor installation guide.
Washer does not spin/agitate
"There is a strange noise and click when you turn on your washing machine, and the washing machine will not spin when you try to wash clothes."
Broken drive belt
If your drive belt is broken, the motor cannot turn the tub. You will need to replace the drive belt using our drive belt installation guide.
Bad tub motor
If your motor is not working, you will have to replace it. Make sure the washing machine is unplugged from the electrical outlet. To replace your motor, see our motor installation guide.