LG Rumor Touch Troubleshooting

LG Rumor Touch won't turn on ¶ 

You hold down the power button, and nothing happens.

Keyboard is unresponsive ¶ 

The keyboard button pad may be dirty, disconnected or broken inside the phone. If this is the case, take the phone apart, clean the button pad and examine its connection to the logic board for breaks or extreme wear.

Battery is drained/defective ¶ 

The battery may be worn out, causing it not to hold a charge. If this is the case, a replacement must be installed.

Logic board is defective ¶ 

The logic board of the phone may be fried. If this is the case, a replacement must be installed.

LG Rumor Touch won't hold a charge ¶ 

You charge your phone, and nearly immediately after you unplug the phone from the outlet, the phone turns off.

Charging cable is not fully plugged in ¶ 

The charging cable may not be fully plugged into the LG Rumor Touch or into the wall outlet. Double-check to make sure the charging wire and plug are fully secured into both the LG Rumor Touch and the outlet.

Battery is drained/unresponsive ¶ 

The battery may be worn out, causing it not to hold a charge. If this is the case, a replacement must be installed.

Charging cable is unresponsive ¶ 

The charging cable may be broken or bent restricting the flow of electricity. If this is the case, a replacement charging cable must be ordered.

LG Rumor Touch Camera is not working ¶ 

You try to take a picture and the picture is distorted.

Camera lens is cracked ¶ 

The image is distorted when you try to take a picture. If this is the case you will need to replace the camera lens.

Camera lens is dirty ¶ 

If the camera is completely dirty it will show a black screen. If it is semi-dirty it will show a distorted image. If either of these cases is present you must take apart the phone and clean the camera lens.

LG Rumor Touch does not produce sound ¶ 

There is no sound when phone rings, plays music, or when alarm clock goes off

Speakers are broken ¶ 

The speakers may be broken, if this is the case you need to take phone apart ,remove speaker, and have a new replacement.

Logic board is malfunctioning ¶ 

The logic board may be worn out or unresponsive. Remove all parts leading to logic board and have replacement of board.

LG Rumor Touch Keyboard keys are not working ¶ 

"The keys do not respond to being pressed, or the keys stick when pressed"

Keyboard pad is broken ¶ 

The keyboard pad could be broken, if this happens you may need to disassemble the phone, and put in a new keyboard pad.

Logic board isn't working ¶ 

If the logic board is unresponsive. Disassemble the device and put in a replacement.

Keyboard pad is dirty ¶ 

In this case simply disassemble the phone and clean out the keyboard pad. If keyboard remains unresponsive consider replacement.

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