Lenovo Chromebook Duet CT X636F Battery Discharged

The battery might have slowly degraded over time with use. The battery health can be found in the diagnostics tab in the system section. There will be a small battery section that lists the batteries’ health, cycle count, and current.

• Use this battery section to decide if the battery itself is the problem.

Close or uninstall any unnecessary applications. Typically running lots of background applications consume CPU, RAM and network bandwidth which leads to heating of the Chromebook, thus slowing down the Chromebook’s charging. Depending on how much power the Chromebook is outputting, the charging speed can drop significantly or possibly even lose battery while plugged in.

• Close out of any background applications not being used.

The battery is completely discharged. Leave it on the charger for a while and then hold the power button to turn on the device.

• If there is no response of the battery working on the display of the Chromebook, this means the Battery is dead.

A fault in the motherboard might be causing the battery to lose health and/or charge quickly, and it must be replaced. There will be a guide on replacing the motherboard. This is an uncommon problem, but some faults and issues can be solved by replacing the entire motherboard.

• Use this guide on the motherboard to determine if replacing it is necessary.