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Keyboard Not Responding
When typing on the keyboard, the keys are unresponsive.
Dust or Other Debris Under the Key
In order to clean out what is hidden underneath the key, remove the key by gently pulling it off the keyboard. Wipe off the affected area until there is no noticeable material in the key’s spot. Take the key and place it back into its slot. It should snap back into place if done correctly.
If there is no response from any of the keys, then it’s possible that they keyboard is no longer capable of working. To replace the keyboard, try looking at keyboard and trackpad guide.
While trying to move the mouse with the trackpad, the mouse isn’t responding.
Trackpad is Disabled
In order to re-enable the trackpad, you need to press and hold the “Fn” key located at the bottom and to the left of the keyboard; then, press the “F6” key once which is located at the top of the keyboard.
If there is no response even after using the “Fn” and “F6” to re-enable the trackpad, then it’s possible that the trackpad is no longer capable of working. To replace the trackpad, try looking at keyboard and trackpad guide.
The laptop is shutting off randomly during use without any prior notice.
Dust in Fans or Vents
When there is a large amount of dust located in the vents or fan of a computer, it tends to cause overheating. While the device is powered off, take a compressed air duster and carefully blow off the dust from the vents and fan. Power on and run the laptop normally as you were prior to the issue.
Not Enough Thermal Paste
The thermal paste inside the computer can evaporate under some conditions, preventing the computer from venting heat properly. To solve this problem, try looking at how to apply thermal paste.
Disk Drive Won’t Open
The disk drive isn’t opening when pressed.
Foreign Object in the Disk Drive
If a foreign object gets inside the disk drive, it could prevent it from opening. To solve this, simply unscrew the disk drive and remove the object from it by using a compressed air duster. Then, replace the drive in the computer.
Broken/Defective Optical Drive
If there was nothing keeping the drive from opening, the drive itself could be faulty. In this case, unscrew the drive and replace it with a new drive that fits the computer.
Lid Not Latching
The lid doesn’t lock shut when it is closed.
Foreign Object in Latch Hole
From time to time dust and other debris can get stuck in the hole that latches the lid shut. To remove this, open the lid all the way and blow compressed air into the holes.
Latch Switch Stuck
The latch switch could also get stuck, preventing it from sliding into the slot. To fix this, use your finger to work the latch back and forth until it closes on its own.