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- My phone got wet
- Device is not turning on
- Games are not working
Your phone went through the washer and now you’re stuck.
DO NOT TURN THE PHONE ON! Open the case and take out the battery. Check to see if any of the three indicators have been activated. Blow air with a fan on to the opened phone as well as the battery.
Only a specific part of the screen may have a slight discoloration.
Pressing the power button won’t turn the phone on
Plug the phone in and see if it charges. Check to see if the charging light turns on.
Use a voltmeter to see if the battery has any charge. If not, it may not be working. Plug the phone in with the battery and check to see if the charging light turns on. If the light does not turn on, check to see if the charger is working by plugging the charger into a wall and using a voltmeter on the connection with the phone. If the charger is working, then the battery may no longer be working.
If the charger and battery are working, the power button may be broken.
Open the phone and see if any corrosion has appeared. Using a brush or fine sandpaper, remove this corrosion.
Your games won’t run or they freeze when playing.
Try uninstalling and then re-installing the game through the Google Play Store. Make sure you are connected to the internet when you do this.
Check for any updates from the phone or game manufacturers website such as the Google Play Store.
This problem may not be unique. Check the game's online forum for any known problems and how to address them.