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VTech Safe And Sound DM221 Troubleshooting
- Low Battery
- Monitor making high-pitched sound
- Two Monitors Not Linking
- Unresponsive Screen
Low Battery ¶
I want to hear sound clearly on both the parent and the baby monitors, but the sound is coming in and out and it is unclear. Also, the parent unit beeps twice every 30 seconds.
Power on, power off ¶
Try to power off the device by pressing the power button and turn it back on to see if it will continue working properly.
Replace the battery ¶
Your batteries may be low. If the battery is low, replace the battery and the sound should produced from the parent unit will be consistent.Connect to AC power if the batteries are properly installed into the parent unit, but the POWER/LINK light on the parent unit is off.You can choose to power the parent unit by connecting it to AC power.
Monitor making high-pitched sound ¶
The baby monitor keeps making this high-pitched noise
Monitor out of range ¶
The monitor’s may be too far apart from each other. Try to get closer to the other monitor. If this does not help, try to adjust the sensitivity level.
Need to adjust sensitivity level ¶
Try to adjust the sensitivity level to a lower level to avoid audio feedback.
Monitors may be too close ¶
The monitors have to be more than three feet away from each other. Try backing up from the monitor to get rid of noise. If this does not work, try adjusting the sensitivity level.
Two Monitors Not Linking ¶
I want to be able to give and receive audio, but the monitors are failing to keep a connection.
Monitors Not Turned On ¶
Press and hold the power button for 2 seconds to turn on the baby monitor. Repeat the same process for the parent monitor until the screen display lights up.
Monitors Not Within Range ¶
Move the parent monitor closer to the baby monitor, but do not get closer than 3 feet from the baby monitor.
Monitors Need to be Reset ¶
Reset the monitors by turning them off and unplugging them from their electrical power. Wait 15 seconds and then plug them back in again. Turn on the monitors and allow up to a minute for the monitors to synchronize.
Unresponsive Screen ¶
I want to use my baby monitor’s screen but the screen isn’t responding to my commands.
Low Batteries ¶
You batteries may be low. The battery icon light and LOW BATTERY will flash on the parent unit. If this is so, replace the battery.
Monitor is out of range ¶
Make sure the monitors are within range of up to 1000' of each other. If not, move the monitors closer together.
Monitor is Not On ¶
Press the power button located in the middle of the parent device.
Minor Glitches ¶
Your monitor may be glitching. Try rebooting it by pressing the power button once to turn it off and once again to turn it back on.