This is a very well known and recurring problem that happens a lot with Sony camera's.
Error messages can be found at https://www.sony.com.au/electronics/support/articles/00008857.
'''E:62:10''' is a generic error of the stabilizer. All users experience the same process : after less than 3 years of use the stabilizer breaks down, making it impossible to take sharp pictures, and displaying the dreaded E:62:10 error message.
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Thousands of users on the Internet have the same problem, read the complete explanation with '''''more than 400 forums''''' listed on the website '''http://sony-e-62-10.tk''' ! or just search E:62:10 on Google or on Google Videos or on YouTube ! [br]
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Thousands of users on the Internet have the same problem, read the complete explanation with '''''more than 400 forums''''' listed on the website '''http://sony-e-62-10.atspace.cc/''' ! or just search E:62:10 on Google or on Google Videos or on YouTube ! [br]
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A temporary solution could be available at https://www.youtube.com/watch?v=S53D3EfDVk0. [br]
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For me it is a hidden defect or a problem of programmed obsolescence which Sony refuses to follow up despite the many complaints. [br]
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If your camera is still under warranty, get it fixed or replaced as soon as possible.[br]
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Otherwise, I advise you to take contact with the support services of SONY, and keep us posted of the evolution of your case.
Hi,
This is a very well known and recurring problem that happens a lot with Sony camera's.
Error messages can be found at https://www.sony.com.au/electronics/support/articles/00008857.
'''E:62:10''' is a generic error of the stabilizer. All users experience the same process : after less than 3 years of use the stabilizer breaks down, making it impossible to take sharp pictures, and displaying the dreaded E:62:10 error message.
Thousands of users on the Internet have the same problem, read the complete explanation with '''''more than 400 forums''''' listed on the website '''http://sony-e-62-10.tk''' ! or just search E:62:10 on Google or on Google Videos or on YouTube ! [br]
A temporary solution could be available at https://www.youtube.com/watch?v=S53D3EfDVk0. [br]
For me it is a hidden defect or a problem of programmed obsolescence which Sony refuses to follow up despite the many complaints. [br]
If your camera is still under warranty, get it fixed or replaced as soon as possible.[br]
Otherwise, I advise you to take contact with the support services of SONY, and keep us posted of the evolution of your case.