The following is taken from p.45 of the [http://h10032.www1.hp.com/ctg/Manual/c03308230|maintenance and service guide] for the laptop.
8-cell, 2.55-Ah (73-Wh) Li-ion battery for use in all countries and regions except Japan '''493976-001'''
8-cell, 2.55-Ah (73-Wh) Li-ion battery for use in Japan '''534057-291'''
Sounds as though there is either a faulty battery or a problem with the laptop’s battery charging circuit.
Given that the charger runs the laptop OK, i.e. it hasn’t damaged any components in the power supply circuits to the laptop by having higher than stipulated voltage output, it appears that it is OK.
Nevertheless it may be advisable to test it anyway. Here’s a [https://support.hp.com/us-en/product/hp-elitebook-8530w-mobile-workstation/3781677/document/c00259897|link] that shows how to test the adapter. Scroll down to find the AC adapter test procedure.
Does the laptop work OK on the battery only?
-
If so and Win 10 is installed, create a [https://www.windowscentral.com/generate-battery-report-windows-10|Win 10 battery report] to check the status of the battery and check what it says
+
If so and if Win 10 is installed, create a [https://www.windowscentral.com/generate-battery-report-windows-10|Win 10 battery report] to check the status of the battery and check what it says
The following is taken from the [http://h10032.www1.hp.com/ctg/Manual/c03308230|maintenance and service guide] for the laptop.
+
The following is taken from p.45 of the [http://h10032.www1.hp.com/ctg/Manual/c03308230|maintenance and service guide] for the laptop.
8-cell, 2.55-Ah (73-Wh) Li-ion battery for use in all countries and regions except Japan '''493976-001'''
-
8-cell, 2.55-Ah (73-Wh) Li-ion battery for use in Japan '''534057-291'''
+
8-cell, 2.55-Ah (73-Wh) Li-ion battery for use in Japan '''534057-291'''
Sounds as though there is either a faulty battery or a problem with the laptop’s battery charging circuit.
Given that the charger runs the laptop OK, i.e. it hasn’t damaged any components in the power supply circuits to the laptop by having higher than stipulated voltage output, it appears that it is OK.
Nevertheless it may be advisable to test it anyway. Here’s a [https://support.hp.com/us-en/product/hp-elitebook-8530w-mobile-workstation/3781677/document/c00259897|link] that shows how to test the adapter. Scroll down to find the AC adapter test procedure.
Does the laptop work OK on the battery only?
If so and Win 10 is installed, create a [https://www.windowscentral.com/generate-battery-report-windows-10|Win 10 battery report] to check the status of the battery and check what it says
The following is taken from the [http://h10032.www1.hp.com/ctg/Manual/c03308230|maintenance and service guide] for the laptop.
+
+
8-cell, 2.55-Ah (73-Wh) Li-ion battery for use in all countries and regions except Japan '''493976-001'''
+
+
8-cell, 2.55-Ah (73-Wh) Li-ion battery for use in Japan '''534057-291'''
Sounds as though there is either a faulty battery or a problem with the laptop’s battery charging circuit.
Given that the charger runs the laptop OK, i.e. it hasn’t damaged any components in the power supply circuits to the laptop by having higher than stipulated voltage output, it appears that it is OK.
Nevertheless it may be advisable to test it anyway. Here’s a [https://support.hp.com/us-en/product/hp-elitebook-8530w-mobile-workstation/3781677/document/c00259897|link] that shows how to test the adapter. Scroll down to find the AC adapter test procedure.
Does the laptop work OK on the battery only?
If so and Win 10 is installed, create a [https://www.windowscentral.com/generate-battery-report-windows-10|Win 10 battery report] to check the status of the battery and check what it says
Sounds as though there is either a faulty battery or a problem with the laptop’s battery charging circuit.
Given that the charger runs the laptop OK, i.e. it hasn’t damaged any components in the power supply circuits to the laptop by having higher than stipulated voltage output, it appears that it is OK.
Nevertheless it may be advisable to test it anyway. Here’s a [https://support.hp.com/us-en/product/hp-elitebook-8530w-mobile-workstation/3781677/document/c00259897|link] that shows how to test the adapter. Scroll down to find the AC adapter test procedure.
Does the laptop work OK on the battery only?
-
If so and Win 10 is installed, create a [https://www.windowscentral.com/generate-battery-report-windows-10|Win 10 battery report]to check the status of the battery and check what it says
+
If so and Win 10 is installed, create a [https://www.windowscentral.com/generate-battery-report-windows-10|Win 10 battery report] to check the status of the battery and check what it says
Sounds as though there is either a faulty battery or a problem with the laptop’s battery charging circuit.
Given that the charger runs the laptop OK, i.e. it hasn’t damaged any components in the power supply circuits to the laptop by having higher than stipulated voltage output, it appears that it is OK.
-
Nevertheless it may be advisable to test it anyway. Here’s a [https://support.hp.com/us-en/product/hp-elitebook-8530w-mobile-workstation/3781677/document/c00259897|link] that shows how to test the adapter.
+
Nevertheless it may be advisable to test it anyway. Here’s a [https://support.hp.com/us-en/product/hp-elitebook-8530w-mobile-workstation/3781677/document/c00259897|link] that shows how to test the adapter. Scroll down to find the AC adapter test procedure.
Does the laptop work OK on the battery only?
If so and Win 10 is installed, create a [https://www.windowscentral.com/generate-battery-report-windows-10|Win 10 battery report]to check the status of the battery and check what it says
Hi,
Sounds as though there is either a faulty battery or a problem with the laptop’s battery charging circuit.
Given that the charger runs the laptop OK, i.e. it hasn’t damaged any components in the power supply circuits to the laptop by having higher than stipulated voltage output, it appears that it is OK.
Nevertheless it may be advisable to test it anyway. Here’s a [https://support.hp.com/us-en/product/hp-elitebook-8530w-mobile-workstation/3781677/document/c00259897|link] that shows how to test the adapter.
Does the laptop work OK on the battery only?
If so and Win 10 is installed, create a [https://www.windowscentral.com/generate-battery-report-windows-10|Win 10 battery report]to check the status of the battery and check what it says