I'm wondering if it is an antenna problem because as you said, the phone is registering that it is receiving a 3G signal.
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I'm wondering if it is an antenna problem, because as you said, the phone is registering that it is receiving a 3G signal. Maybe it is something else
Have you tried manually setting the Network Mode to ''GSM only'' in ''Settings > More > Mobile networks >'' ''Preferred network type?''
Have you verified that the APN settings are correct for each provider that you tried?
Have you tried a factory restore and then checked, in case it is corrupted firmware causing the problem? (backup the phone to the cloud or a computer and also remember your Google user name and password- if necessary, before doing the reset)
If it is an antenna problem then perhaps changing the board that houses the GSM antenna may be worth a try.
Here’s a teardown [https://www.youtube.com/watch?v=C-e6bSZqEXg|video] of the phone.
At 2:45minutes into the video the [https://www.aliexpress.com/item/32906645539.html|BT, WiFi, GPS antenna module] can be seen being removed followed by the board with the [https://www.amazon.co.uk/OnlyTech-Charging-replacement-Connector-Microphone/dp/B010IV6ODW|GSM antenna].
I'm wondering if it is an antenna problem because as you said, the phone is registering that it is receiving a 3G signal.
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Have you tried manually setting the Network Mode to ''GSM only'' in ''Settings > More > Mobile networks >'' ''Preferred network type.''
+
Have you tried manually setting the Network Mode to ''GSM only'' in ''Settings > More > Mobile networks >'' ''Preferred network type?''
Have you verified that the APN settings are correct for each provider that you tried?
Have you tried a factory restore and then checked, in case it is corrupted firmware causing the problem? (backup the phone to the cloud or a computer and also remember your Google user name and password- if necessary, before doing the reset)
If it is an antenna problem then perhaps changing the board that houses the GSM antenna may be worth a try.
Here’s a teardown [https://www.youtube.com/watch?v=C-e6bSZqEXg|video] of the phone.
At 2:45minutes into the video the [https://www.aliexpress.com/item/32906645539.html|BT, WiFi, GPS antenna module] can be seen being removed followed by the board with the [https://www.amazon.co.uk/OnlyTech-Charging-replacement-Connector-Microphone/dp/B010IV6ODW|GSM antenna].
I'm wondering if it is an antenna problem because as you said, the phone is registering that it is receiving a 3G signal.
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Being pedantic but can you receive calls at all when on 3G as you only said that you can't make calls?
Have you tried manually setting the Network Mode to ''GSM only'' in ''Settings > More > Mobile networks >'' ''Preferred network type.''
Have you verified that the APN settings are correct for each provider that you tried?
Have you tried a factory restore and then checked, in case it is corrupted firmware causing the problem? (backup the phone to the cloud or a computer and also remember your Google user name and password- if necessary, before doing the reset)
If it is an antenna problem then perhaps changing the board that houses the GSM antenna may be worth a try.
Here’s a teardown [https://www.youtube.com/watch?v=C-e6bSZqEXg|video] of the phone.
At 2:45minutes into the video the [https://www.aliexpress.com/item/32906645539.html|BT, WiFi, GPS antenna module] can be seen being removed followed by the board with the [https://www.amazon.co.uk/OnlyTech-Charging-replacement-Connector-Microphone/dp/B010IV6ODW|GSM antenna].
I'm wondering if it is an antenna problem as the phone is registering that it is receiving a 3G signal.
+
I'm wondering if it is an antenna problem because as you said, the phone is registering that it is receiving a 3G signal.
Being pedantic but can you receive calls at all when on 3G as you only said that you can't make calls?
Have you tried manually setting the Network Mode to ''GSM only'' in ''Settings > More > Mobile networks >'' ''Preferred network type.''
Have you verified that the APN settings are correct for each provider that you tried?
Have you tried a factory restore and then checked, in case it is corrupted firmware causing the problem? (backup the phone to the cloud or a computer and also remember your Google user name and password- if necessary, before doing the reset)
If it is an antenna problem then perhaps changing the board that houses the GSM antenna may be worth a try.
Here’s a teardown [https://www.youtube.com/watch?v=C-e6bSZqEXg|video] of the phone.
At 2:45minutes into the video the [https://www.aliexpress.com/item/32906645539.html|BT, WiFi, GPS antenna module] can be seen being removed followed by the board with the [https://www.amazon.co.uk/OnlyTech-Charging-replacement-Connector-Microphone/dp/B010IV6ODW|GSM antenna].
I'm wondering if it is an antenna problem as the phone is registering that it is receiving a 3G signal.
Being pedantic but can you receive calls at all when on 3G as you only said that you can't make calls?
Have you tried manually setting the Network Mode to ''GSM only'' in ''Settings > More > Mobile networks >'' ''Preferred network type.''
Have you verified that the APN settings are correct for each provider that you tried?
-
Have you tried a factory restore and then checked, in case it is corrupted firmware causing the problem? (backup the phone to the cloud or a computer before doing the reset)
+
Have you tried a factory restore and then checked, in case it is corrupted firmware causing the problem? (backup the phone to the cloud or a computer and also remember your Google user name and password- if necessary, before doing the reset)
-
If it is an antenna problem then perhaps changing the board that houses the [https://www.amazon.co.uk/OnlyTech-Charging-replacement-Connector-Microphone/dp/B010IV6ODW|GSM antenna] may be worth a try.
+
If it is an antenna problem then perhaps changing the board that houses the GSM antenna may be worth a try.
Here’s a teardown [https://www.youtube.com/watch?v=C-e6bSZqEXg|video] of the phone.
-
At 2:45minutes into the video the [https://www.aliexpress.com/item/32906645539.html|BT, WiFi, GPS antenna module] can be seen being removed followed by the board with the GSM antenna.
+
At 2:45minutes into the video the [https://www.aliexpress.com/item/32906645539.html|BT, WiFi, GPS antenna module] can be seen being removed followed by the board with the [https://www.amazon.co.uk/OnlyTech-Charging-replacement-Connector-Microphone/dp/B010IV6ODW|GSM antenna].
I'm wondering if it is an antenna problem as the phone is registering that it is receiving a 3G signal.
Being pedantic but can you receive calls at all when on 3G as you only said that you can't make calls?
Have you tried manually setting the Network Mode to ''GSM only'' in ''Settings > More > Mobile networks >'' ''Preferred network type.''
Have you verified that the APN settings are correct for each provider that you tried?
+
+
Have you tried a factory restore and then checked, in case it is corrupted firmware causing the problem? (backup the phone to the cloud or a computer before doing the reset)
If it is an antenna problem then perhaps changing the board that houses the [https://www.amazon.co.uk/OnlyTech-Charging-replacement-Connector-Microphone/dp/B010IV6ODW|GSM antenna] may be worth a try.
Here’s a teardown [https://www.youtube.com/watch?v=C-e6bSZqEXg|video] of the phone.
At 2:45minutes into the video the [https://www.aliexpress.com/item/32906645539.html|BT, WiFi, GPS antenna module] can be seen being removed followed by the board with the GSM antenna.
Hi @ray14324,
I'm wondering if it is an antenna problem as the phone is registering that it is receiving a 3G signal.
Being pedantic but can you receive calls at all when on 3G as you only said that you can't make calls?
Have you tried manually setting the Network Mode to ''GSM only'' in ''Settings > More > Mobile networks >'' ''Preferred network type.''
Have you verified that the APN settings are correct for each provider that you tried?
If it is an antenna problem then perhaps changing the board that houses the [https://www.amazon.co.uk/OnlyTech-Charging-replacement-Connector-Microphone/dp/B010IV6ODW|GSM antenna] may be worth a try.
Here’s a teardown [https://www.youtube.com/watch?v=C-e6bSZqEXg|video] of the phone.
At 2:45minutes into the video the [https://www.aliexpress.com/item/32906645539.html|BT, WiFi, GPS antenna module] can be seen being removed followed by the board with the GSM antenna.
Just some thoughts.