If you have a DMM (digital multimeter) check if there's 19.5V DC getting to the motherboard when the charge is connected.
If not there may be a problem with the [link|https://www.ebay.com/itm/275310064797|DC-In jack] (supplier example only).
What can sometimes happen is that the centre pin of the jack breaks internally and this opens the +ve input supply lead from the adapter so that the motherboard doesn't receive any power to operate e.g. no charging, no display.
If the jack is faulty it cannot be repaired it has to be replaced. search online for ''Dell Vostro 5415 DC-In jack'' to find suppliers that suit you best.
Here's the [link|https://dl.dell.com/topicspdf/vostro-14-5415-laptop_owners-manual3_en-us.pdf|owner manual] for the laptop that may help. Go to p.50 to view the pre-requisite steps and then the procedure to remove/replace the DC-In jack (aka Power adapter port)
Initially you don't have to remove it, just disconnect the jack cable from the motherboard and check if there's 19.5V DC between the pins when the charger is inserted into the port.
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Once you have power on the motherboard then you can move on to find out why the screen doesn't work unless the two problems i.e. mot charging and dead screen were related.
+
Once you have power on the motherboard then you can move on to find out why the screen doesn't work unless the two problems i.e. not charging and dead screen were related.
If you have a DMM (digital multimeter) check if there's 19.5V DC getting to the motherboard when the charge is connected.
If not there may be a problem with the [link|https://www.ebay.com/itm/275310064797|DC-In jack] (supplier example only).
What can sometimes happen is that the centre pin of the jack breaks internally and this opens the +ve input supply lead from the adapter so that the motherboard doesn't receive any power to operate e.g. no charging, no display.
If the jack is faulty it cannot be repaired it has to be replaced. search online for ''Dell Vostro 5415 DC-In jack'' to find suppliers that suit you best.
-
Here's the [link|https://dl.dell.com/topicspdf/vostro-14-5415-laptop_owners-manual3_en-us.pdf|owner manual] for the laptop. Go to p.50 to view the pre-requisite steps and then the procedure to remove/replace the DC-In jack (aka Power adapter port) that may help.
+
Here's the [link|https://dl.dell.com/topicspdf/vostro-14-5415-laptop_owners-manual3_en-us.pdf|owner manual] for the laptop that may help. Go to p.50 to view the pre-requisite steps and then the procedure to remove/replace the DC-In jack (aka Power adapter port)
Initially you don't have to remove it, just disconnect the jack cable from the motherboard and check if there's 19.5V DC between the pins when the charger is inserted into the port.
Once you have power on the motherboard then you can move on to find out why the screen doesn't work unless the two problems i.e. mot charging and dead screen were related.
If you have a DMM (digital multimeter) check if there's 19.5V DC getting to the motherboard when the charge is connected.
If not there may be a problem with the [link|https://www.ebay.com/itm/275310064797|DC-In jack] (supplier example only).
What can sometimes happen is that the centre pin of the jack breaks internally and this opens the +ve input supply lead from the adapter so that the motherboard doesn't receive any power to operate e.g. no charging, no display.
If the jack is faulty it cannot be repaired it has to be replaced. search online for ''Dell Vostro 5415 DC-In jack'' to find suppliers that suit you best.
-
Here's the [https://dl.dell.com/topicspdf/vostro-14-5415-laptop_owners-manual3_en-us.pdf|owner manual] for the laptop. Go to p.509 to view the pre-requisite steps and then the procedure to remove/replace the DC-In jack (aka Power adapter port) that may help.
+
Here's the [link|https://dl.dell.com/topicspdf/vostro-14-5415-laptop_owners-manual3_en-us.pdf|owner manual] for the laptop. Go to p.50 to view the pre-requisite steps and then the procedure to remove/replace the DC-In jack (aka Power adapter port) that may help.
Initially you don't have to remove it, just disconnect the jack cable from the motherboard and check if there's 19.5V DC between the pins when the charger is inserted into the port.
Once you have power on the motherboard then you can move on to find out why the screen doesn't work unless the two problems i.e. mot charging and dead screen were related.
Hi @tuyenhoangvan
If you have a DMM (digital multimeter) check if there's 19.5V DC getting to the motherboard when the charge is connected.
If not there may be a problem with the [link|https://www.ebay.com/itm/275310064797|DC-In jack] (supplier example only).
What can sometimes happen is that the centre pin of the jack breaks internally and this opens the +ve input supply lead from the adapter so that the motherboard doesn't receive any power to operate e.g. no charging, no display.
If the jack is faulty it cannot be repaired it has to be replaced. search online for ''Dell Vostro 5415 DC-In jack'' to find suppliers that suit you best.
Here's the [https://dl.dell.com/topicspdf/vostro-14-5415-laptop_owners-manual3_en-us.pdf|owner manual] for the laptop. Go to p.509 to view the pre-requisite steps and then the procedure to remove/replace the DC-In jack (aka Power adapter port) that may help.
Initially you don't have to remove it, just disconnect the jack cable from the motherboard and check if there's 19.5V DC between the pins when the charger is inserted into the port.
Once you have power on the motherboard then you can move on to find out why the screen doesn't work unless the two problems i.e. mot charging and dead screen were related.