주요 콘텐츠로 건너뛰기

Laptops manufactured by Dynabook (formerly Toshiba). Toshiba has since transferred 100% ownership of the laptop business to Sharp.

1276 질문 전체 보기

google log in problem

I was advised by google that there had been 2 attempts to log into my google account from 2 far aff countries. To ensure this would not happen again I was advised to have a 2 step verification process added to my log in and to change my password. If I did not I may loose access to my email etc if it was successfully accessed by outsiders. Hesitiantly I followed their instructions. 2 weeks later I cannot access my google home page as I am suddenly asked to now sign in. I forgot my new password and the instructions theu provided for changing my password and to delete the 2 step verification I first have to know my password. Also the backup to getting into my account has failed-where they send a text message to my cell phone. Anything I have tried to follow on the internet (and it was hard to get around being blocked out of basically my computer) was complicated and useless. Any helpful tips on how to get rid of the 2 step verification and access my computer? Thank you so much. I am not sure if I can access you advice? help

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 0
댓글 달기

답변 1개

선택된 답변

You need to go through Google's account recovery process or contact their support directly; they are the only ones who can make changes to your account.

해당 답변은 도움이 되었습니까?

점수 1
댓글 달기

귀하의 답변을 추가하세요

jrogers 님은 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 2

7일 전: 3

30일 전: 6

전체 시간: 267