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11인치 디스플레이가 장착된 MacBook Air 모델에 대한 수리 안내서, 지원 및 문제 해결 정보입니다.

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Water Damage, Recover Data from SSD?

Please Help! I killed my husbands macbook air. I spilled an entire glass of water over it and while he told me not to touch it for several days while it was drying out, I could not help myself. I tried to power it up a bunch.

Needless to say, it has never powered back up and Apple Genius Bar said they can just replace it for a chunck of change, but they will absolutely not do any data recovery.

My questions is....if I can get the SSD flash drive out of it ( I have located the tools on this site to order), can someone PLEASE tell me how to get the data off of it. It holds all of our honeymoon photos which I greatly desire to save, but cannot afford a data recovery service that was suggested by Apple.

Any advice will be greatly appreciated. Thank You

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

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@danj I also had an accident involving water and now your coment gives me some hope.

But I don't understand the second part of it. A OWC case seems to transform the ssd into a external drive. So why do I need to put it into a friends macbook to save my data?

Ah! It's all about the time frame when I wrote this.

OWC didn't have the needed case out yet (it does now) so the only way with the newest model was to swap the SSD's between a working system (the exact same model) to gain access to the files.

Today we don't need to do this as OWC has the needed case to hold the SSD so after placing the SSD from the dead system into the case you'll have no problem plugging it into any Mac system to gain access to the files.

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It can be put into a OWC Envoy enclosure and possibly accessed via USB onto another machine. Here's the enclosure: http://eshop.macsales.com/item/OWC/MAU3E...

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thank you for your suggestion. Do you believe that I would place the existing SSD flashdrive into this unit and USB it into my Imac maybe and I could atleast pull the photos? My Imac is the only other device i have that was on the same level as my husbands macbook air.

I have a very old macbook that even had a much older operating system, so that probably won't work. Thank You

usb to iMac should be fine.

Looks like the Envoy is no longer being manufactured but can be purchased used. I'm trying to recover files from my SSD on a mid-2014. Will it work for this?

@elijahk do a search for OWCMAU3ENVOY and see if eBay or Amazon may have it

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Hi Donna,

I too have the same problem. Please let me know if you are able to recover your data.

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@ Sankaran - The OWC Envoy case is the ticket here! I've saved quite a few systems SSD's that way. Just make sure you get the correct model for your system (there are four different cases!) The very newest models require still a different case, which is just not available quite yet. Then, you'll need to find a friend with the exact same mode who is willing to have you swap out the SSD in his system so you can recover the data and put his SSD back in.

@Sankaran - It worked like a charm. I did it all by myself and "poof"

all my files are saved. Good Luck!

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Guys,

Could this method work for a dead iphone ssd that has not been backed up?

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nathanhbattaglia late reply but in case you're still wondering: this method does not work for iPhones. The storage of the iPhone is practically not removable from the device. So you cannot take it out of the board and put it in an enclosure and read your data like for that MacBook Air.

There are however people who specialize in data recovery from dead iPhones (I know the subject well because we do this) and dead Android phones. They are often not the same as those reputed companies who do data recovery from hard drives because the science is very different. If you need to recover data from a dead hand held device, you have to contact such people. Most of them will accept mail-in devices too. If you still need this service, let me know your location and I can recommend someone.

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I don’t understand ANY of the lingo used here. Any help for dummies?

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Hello Ashleigh, your computer has a component inside it that stores your personal information.

In most cases, if the computer stops working, this component can still be accessed to get a copy of your personal information (such as files, pictures, music, contacts, etc.).

However in some rare cases, depending on the computer, we are not able to access your personal information if the computer stops working. We have to repair the computer so that it can start turning on again, in order to access the information inside.

This last scenario is not very common with computers, but very common for most modern smart phones, where if the phone dies, we cannot easily access the personal information to retrieve it unless we are able to repair the phone first.

If you need help with a particular device, let us know by posting a separate question.

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Hi everyone! Same thing is happening for me except with a 2015 MacBook Pro. Do you know which envoy case I would use?

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