Why is my phone not charging?
had phone for 6 months and it will not take a charge and have use the charger it came with
The Motorola Moto G (2nd Generation), also known as the Moto G2, is the 2014 successor to the Moto G. The Moto G2 is equipped with a 5-inch 720p display and a Qualcomm Snapdragon 400 processor. Model numbers XT1045, XT1040, XT1039, XT1069, XT1068, and XT1064.
It is charging...just hold the volume down button and power button at the same time for about a minute. Then release, scroll down with the volume button to recovery. When recovery is highlighted press volume up to select. It should turn on. Usually happens with the Moto g and the boost max.
only 2 choices: 100%
* now you will get fast boot option.
I don't know how relevant this is but hopefully it will help someone. I had problems with the moto g not charging when I let the battery get fully drained.It turned out the smart charger wasn't recognising the device and not putting any power to it. Try using a less smart charger - my cheap car one worked & it charged fine. Then it worked fine on my expensive charger thereafter so long as I don't let it run empty. I didn't have to start booting into recovery mode or anything just a normal power up once it had some charge.
Same problem occurred with me( Moto X Play).
My phone was not charging, it was stuck in some percentage and was not increasing or neither decreasing while plugged in to charger. But when i put it into recovery mode, it charges. But that was not the solution to the problem.
So, i have tried factory reset.
but problem was not solved.
i googled for the solution, but couldn't find the right solution. And i was stressed (I have a girlfriend, and living in very distance relationship, for me a smartphone is very important).
And was thinking of buying a new phone but not the Motorola, but couldn't afford at the time.
At the same time, i thought of repairing it by myself, by fixing the battery properly.
Without thinking about voiding the warranty and Motorola support, i unbolt every screw of the phone. and finally , finally, finally i made it by removing the battery and fixing it again(charger was plugged while removing the battery and fixing, and phone switched off while removing).
And now my phone is charging properly.
Hope I have helped every person concern to this same problem.
For some yet unknown reason, all chargers will charge my wifes phone but not mine. It shows a charging symbol but in battery properties it states not charging. So the phone recognizes the charger. Final solution.....plugged into USB of computer and it charges.
I have connected the charging cable to a USB on a laptop. Leave it for about 15-20 minutes, then hopefully the percentage will start to grow (1%, 2% ...). After that continue charging the phone with a normal charger from the grid. You should be able to start it after that. Hope this works for some of you.
@raibikash Hi, your moto g2 is hard bricked now and wont boot up until you get your motherboard either repair(Flashing Bootloader and other initial programs through Flash box like jtag or sigmakey) or replaced. i want to share something, i have a moto g2 in same condition as yours, i replaced its battery but finally get to know that it gone hard bricked. so my phones battery was ok but the motherboard having the problem. so i sucked up... wasted my time and money in trying to fix it. it just a paper weight unless i replace its motherboard.
just a piece of advice, if you still want to repair your device then bring it to service center technician.
I just changed the charger,going to a shop.. he tried various chargers.. one sony charger started charging .. I tried every possible trick mentioned here from updating the software,rebooting and what not... But finally the charger change did the trick
Ashok Ghose, I don't know who you are or if you even follow this post now but i want to thank you for your suggestion in comment posted on 15.02.2016. I followed it and my phone started , the other problem which i had was related to hardware issue with charging port and i saw a youtube video to clean the usb port and adjust it to fit the charger and even that worked. Really happy to get my moto g back to working condition with all the data intact.
My daughter's Moto g was on this non charging state. I have a Moto z force and it's charger wouldn't work or any other charging blocks we have. I couldn't get the cord she was using to work for my phone either. I think her cord went bad and the battery got discharged to low for the charger to sense it. I couldn't do the restart probably not enough power. I eventually was able to charge it on a cigarette outlet charger in my car with a new cord. And it started after that.
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