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Control box cord is messed up. how do I fix it?

I have turtle beach x12 and the cord that goes from control box to controller is pulled. It pulled out at the plug to the controller. I can hear people but they can't hear me. How do I fix this problem? Someone please up me.

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When you say "control box to controller is pulled" where exactly did it pull out? Take some pictures of the damage and the location and post it with your question.

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