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Sony Cyber-shot DSC-H200 is a digital camera. This device is capable of taking photos and recording HD video in 720p. The model year for this camera is 2013.

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Lens is stuck and camera won't turn on properly?

Basically i was using my camera as usual when the picture went extremely blurry. I turned it off to turn it back on again but the lens stayed out, which it has never done before. It now won't turn on properly, it just shows the 'Cyber-Shot' start screen and the lens is still extended. Really need this fixing as my father not long passed away and this was the last birthday present he ever got me and i also make youtube videos, there are many reasons this camera is important to me and i'd really appreciate any help!

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댓글 17개

i have the same problem and wont turn on.my sony DSC-HX80 wont turn on and the lens is still open.its not out of battery snd i tried plugging it it wont turn on

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Do you resolve your problem ?

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I have same problem with DSC-HX90V and Sony's instruction book and troubleshooting are useless - battery is fully charged and camera is frozen closed - had this problem some years ago with Sony SureShot so i will not touch Sony ever again

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take the battery out and then hold down the power on button for 15 seconds. Put the battery in and then try switching it on, hope it works, it did for mine

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My DSC-HX90V lens was stuck out and the camera went completely dead.

Did as Shirley Douglas said: took battery out, held down on/off button for 15 seconds, put battery back: WORKS PERFECTLY! Thanks Shirley!

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danaandersen , the reason for this "It now won't turn on properly" is because something is interfering with the lens extension mechanism. Check on here for some more information and potential fixes. Personally I have had not much luck with those and replaced the lenses on cameras. Definitely worth a try.

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댓글 4개:

thank you so much!

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I was about to break when I thought my camera was toast and then I followed fix #2 and it worked perfect. Thanks man

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Plz help (lens stuck) sony h400 😥😥😓😓😓😓

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@Adnan M what have you tried? Did you check some of the solutions listed in my answer?

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I had the same problem with my Sony a5000. My lens was stuck and the screen on the back was black, even though it would turn on and off. My battery seemed to be overheating, so I took it out for about an hour, popped it back in, and then pressed the Menu button for 5 seconds and then turned on the camera. My problem was solved after that and everything seems to be working fine for now.

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댓글 6개:

This worked for me!!! Thanks! :)

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Glad to hear it worked! :)

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ah thanks so much for this!

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I thought my Sony DSC-HX20V (Sony has the worst product names) was shot after a fall. It already had problems with lens making a whining noise that I have to bang on it to stop. I can't believe that this fixed it! Took out battery, held down power, menu, put battery in. Let off held them down again and WOW seems to be fine. It was locked up and a purple static screen would come upon powering up.

Great help thanks! Also check out my YouTube: Eddie Gebhard

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This worked for my DSC-H300, thanks for the tip. The screen got very blurry and wouldn't focus, and then it extended the lens and turned itself off (i think batteries died. But then the lens was stuck fully extended and it would not load beyond the "cyber-shot" logo. But removed batteries, pressed "menu" and "power" while replacing the batteries, and then it powered up and loaded screen. Working fine now. (tried many battery changes and memory card changes to troubleshoot the problem with no results before trying this)

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Hi, i had exact same problem. If reset does not work, try this. When u turn it on can u feel your camera trying to pull lens in? Its part of its start up function. This worked with my wife's.

1. Push on button, and listen.

2. When motor stops and u cant hear it, pop battery and replace fast, and turn on again.

3. Repeat this process a few times, my wife's went in and worked fine on the 4th or 5th try.

Hope this helps

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댓글 3개:

I just had that same problem. I turned my cam off, took the battery out & put it back in quick, then turned it on & it was working just fine after that. Hope it works for you.

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This worked after a few times of trying. I had left the camera alone for quite some time, months even. Today I decided to take it out and try different options. I started with this simple suggestion and after 3 to 4 attempts lens went in and camera is completely functional. Thank you so much for your help.

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It just helped me - I removed and quickly put batteries back once right after the noise in camera stopped and it worked! So yeah, this is a working advice, thank you much

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The only answer to the question was you have to change the battery or else you have to recharge to fully..Next is you put your fingers on power button and picture shot button and press at a time .Try like that.put some pressure on lens also..Don't put much effort..Good luck

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take the battery out and then hold down the power on button for 15 seconds. Put the battery in and then try switching it on, hope it works, it did for mine

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I have the same problem did you get any solution?

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After viewing a video of someone with the same problem, I tried gently yanking on the lens. It worked! It closed itself after a couple of tugs. It's working fine now.

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good morning sir, sony cyber shot dsc-hx1 lens stuck, please solution

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My camera is new, had it yesterday so the battery is still working fine.

I was able to take pictures earlier today but when I zoomed in, focusing became a problem, it couldn't take clear pictures and so I turned it off.

When I turned it on, it showed me cybershot and nothing else worked.

I tried removing the battery and putting it in, still didn't work.

I tried to reset, it didn't work. Still showing me cybershot

I noticed the battery is hot.... Please what can I do?

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My Sony camera lence was stucked tody can anyone help me please please please please please

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I've just had the same problem today and I noticed that the camera on the left hand side was a bit warm. I left the camera for about an hour to cool down with the batteries out and when I turned it back on everything went back to normal. Hope this helps anyone else in the future.

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Hi

I tried mine holding the power button on for 15 seconds. And turned in but no luck still lens are stuck out and phone is dead only. Can some one suggest?

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댓글 1개:

I left the camera for about an hour to cool down with the batteries out and when I turned it back on everything went back to normal. Hope this helps anyone else in the future.

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I left the camera for about an hour to cool down with the batteries out and when I turned it back on everything went back to normal. Hope this helps anyone else in the future.

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I have a Sony DXC-HX90-V Cybershot camera. When turning on the camera, I applied a little pressure to the front of the lens so that it retracted a bit on startup. When I turned it off, still applied pressure and got a bit more of retraction. Had to pop battery out and in to be able to turn it on again each time. Repeated until eventually the lens retracted completely, after which it worked properly!

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