Kinivo ZX100 Mini Portable Speaker Sound is extremely low

It suddenly does not produce adequate sound. At first I though it wasn't producing sound at all but after turning my computer all the way up and the speaker volume all the way up the only way to hear even a bit of sound (which is like a whisper) is if my ear is on it and it is extremely low. I've already done the checks for if plugged in and volume etc. Is there a way of actually fixing the portable speaker?