android wont load when I turn phone on

This could help you but this will remove all your saved data and media from your phone.

• Turn it off and then hold Volume Down and Start the phone, keep holding the the buttons.
• Now you will come into to recovery menu.

• Use the Volume keys in order to navigate through the recovery menu.

• Select “advanced” and choose “wipe dalvik cache”.

• Return to main menu.

• Then select “wipe data factory reset”.

• Return and this time choose “wipe cache partition”.

• Return and select “reboot system now”.

• Your handset should start in Android OS now