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The HP 842c was introduced in 2000. Like most old printers, the cartridges are large and lasted for a long time, and were overengineered. However, it uses a tri-color cartridge which makes it so one color running out ends the entire cartridge.

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Printer cartridges stuck, wont move back to print location

Would love to ad a picture. When you install new printer cartridges they move to the right and then back to print mode when you close the lid. "They" are not moving back to print and "stuck" on the right hand side.

I love this printer and agree with the description you posted. I have extra ink cartridges so would love to fix the printer and keep using until my ink drys up!

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

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Fixed via another post from another source:

Turn the printer off, open the lid and turn the printer on. As the carriage tried to move ( producing the grinding noise) unplug the power cord of the printer, now try to move the carriage by hand and if you can, move it all the way to the left and then back into the middle of the printer. power the printer on again and hopefully this will solve the problem.....

and it did!

OMG, this worked! Thank you, thank you

well, I tried that several times and the darn cartridges are still stuck solid on the right

Ready to scream!!!

Cartridges stuck to the right, wouldn't move: error 'P-0-2' displayed. Tried many other 'solutions' re. stuck paper etc... until i tried the above; opened cartridge cover, THEN turned printer on. Magic!?! I still don't get it but it worked. THANKS!

This did not work, I tried like 15x. I had to buy a whole new printer and ink!

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I also tried this several times and it didn't work. My cartridges were stuck in place to the far right ofmy printer and I was able to fix this by turning the small white dial inside the printer located to the left of the cartridges. I twisted that a few times and was finally able to move the cartridges.

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Can you tell me a little more about the small white dial that you turned? I am having the same problem with hp photosmart c309a. Even if it is not the same printer there maybe something like it with this one. Everything I have found so far wants me to slide the carriage over and check for paper.... well I cant move the carriage at all. Would appreciate any more information that might lead me to a fix. I really dont want to go buy a new all in one. thanks

The white dial is simply a gear the turns the shaft which moves the carriage. My Canon mx492 had the same problem and turning the gear (white dial) worked for me. It may be that the plastic gear gets wore or stuck in one spot if not used regularly.

My ink cartridges are stuck on the left and I just replaced them

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You have to set the printer to print a document. Once printer starts to print, open the cartridge door and stop the carriage. Once carriage has stopped, you can change the cartridge. Don't remove the paper that was starting to print. This is used for the cartridge alignment process.

Good fortunes on your journey to closure.

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I have an Epson workforce 520 just because! After spending 3 hrs looking through the internet for suggestions (which I do every time I have to change cartridges, no matter the instructions that I jot down from the last time) , I ran across yours. It actually worked. Although I was a little leery in manually moving the cartridge. The alignment was also taken care of. I went ahead and cleaned the print heads just for the sake.

Thank you.... going to take Tylenol or maybe a margarita!!

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Hello Val,

I've submit an answer to this problem, please have a look on it, may be it useful for you too.

I changed the ink but it won't print

Cheers,

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Finally found the fix for those who may have not been able to get the printer head(holds cartridges) to move from right or those who did and now say it’s printing is off. When looking at the printer and opening to expose printer head you can take off some screws from the top to take off the right side panel(literally the right side of it) and inside you’ll see a big white gear. To the immediate left is a black piece situated on a little metal rod. Inside that black piece there are grooves that help connect it to the rod so it has a surface to turn the gear around the rod. Those grooves may be stripped or smoothed down a little or a lot causing it to skip or just spin in place. Either find this replacement. Or .. gorilla glue it as neatly as you possibly can. Good luck

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I have an HP officejet Pro 9015 and cartridge is stuck on the right side. I don’t see a paper jam. I called HP and spoke to someone, she tried different things and couldn’t make it work. My warranty has expired. Since she couldnt’ fix it, she told me she would help me buy a new one. I just bought this printer about 2 years ago. I dont’know what else to try, if ic na’t make it work i’m going to have to buy another printer.

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hi my cannon pixma cartridge keeps sliding to the left and won't return comes with code b203 tried reseting it with every suggestion but keeps coming up with different codes any suggestions would be appreciated cheers les

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I had the same problem on my 9020. Fixed it by unscrewing the right side panel of the printer (4 screws, 2 from the back, 2 from above). Inside, just below the level of the carriage, I found a sliding thing that should be able to move back and forth along most of the length of the printer. This was stuck but could quite easily be loosened. I slid it back and forth a few times, and then the carriage was able to move normally again.

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@Eike, what tool did you use to move this sliding thing back and forth.

I have an HP OfficeJet 4630 and hope to find that sliding thing you described.

Thanks. Bobby.

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