주요 콘텐츠로 건너뛰기

Introduced November 2012, this is a capable desktop computer with an Intel Core i7 3770S quad-core processor, 12GB of RAM, and a 3TB hard drive. It has a 23 inch, 1080p touchscreen and integrated Beats Audio.

16 질문 전체 보기

Why is my computer not turning on?

My computer is not turning on the a/c adapter makes a noise and light blinks but the monitor will not power on I have purchased a new a/c adapter thinking it would resolve this issue and that did not fix the problem any ideas of what I can do?

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 3
댓글 1개

Computer ENVY 23 not turning on blank screen ! HELP

댓글 달기

답변 1개

선택된 답변

Is there a hdmi port or a dvi or vga that you can hook it up to an external monitor to see if it will work that way ? this will tell if the screen itself is the problem . You may also want to try removing one stick of ram at a time to see if the issue is with the ram.

HP Envy 23-d060qd TouchSmart RAM Replacement

You could also try doing a static discharge. Unplug the computer and then hold the power button down for 60 seconds then plug it in and try to boot

. Hope some of this is helpful

해당 답변은 도움이 되었습니까?

점수 2

댓글 1개:

Yes, the static discharge option works with this type of machines.

댓글 달기

귀하의 답변을 추가하세요

Anayeli 님은 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 0

7일 전: 2

30일 전: 18

전체 시간: 6,759