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iPhone activation will not work(email cannot be used to unlock iPhone)

#1

Hi,

So I just got a new phone and am giving my old one to my brother who broke his. Before thinking to disable icloud and find my iphone I reset and erased everything on i through the settings. Upon setup it prompted me with eh activation which is no problem because I was the original owner of the account. However when I logged into my account it said that i cannot use this account to unlock the iphone. I then tried my other account which it may have been registered under but same thing. I logged into icloud.com and went to settings and removed the device from the account, however after rebooting and even restoring the iphone it still gives the same problem. Can someone please help me figure it out? thanks so much!

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From my experience im afraid you will probably have to spent a lot of time on hold with India (The original carrier i.e. Verizon)

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I would never call my carrier, att, i would just go strait to apple, but dont have time for that rn and was seeing if anyone had any suggestions.

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Yeah sorry thats all i got hopefully some else, can help your further. :)

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