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HP Probook 4330s laptop comes with 2nd generation Intel Core i7/i5/i3 processor or Intel Celeron B810. HP Probook 4330s is equipped with 13.3” HD display, Mobile Intel® HM65 Express, Bluetooth 3.0, Wi-fi, four USB 2.0 ports, a VGA port, an HDMI port, and HD webcam.

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My Laptop dosent turn on

My laptop doesnt turn on even when it is plugged to power & is charged for an hour. Ive even removed battery and try to power it up but still the same. Can virus in the computer be the cause of this??

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Definitely not a virus - you'd still get something on the screen as it tried to boot up. If you get nothing on the screen at all and no lights come on it sounds like a motherboard problem.

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How about my files that are in the laptop, will I still have them even after a new motherboard has be placed?

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Unless you encrypted your files with Bitlocker then all your files, programs and settings should still be there.

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Thanks Philip for the advice, much appreciated.

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John Pickering

UEFI can't boot

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My lights turn on including the yellow light near the SD port but the screen doesn't respond. What could be the problem and how do I fix it?

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