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Find repair and additional information for the Amana ARS2667B* refrigerator, a side-by-side model with a door-accessible ice dispenser introduced in 2017. This page covers information for model numbers matching the pattern ARS2667B*.

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How do I lock the ice dispenser?

I have the refrigerator listed above (Amana ARS2667BW) and it does NOT feature a "Dispenser Lock" button as labeled. However, the dispenser is having a problem where it sometimes decides to run on its own, dropping ice all over the floor. After a while, the dispenser will lock and a message to that effect is displayed on the screen. What I want to be able to do is lock the dispenser manually so that I can avoid this problem. Is there a combination of button pushes to either lock the dispenser, or put it in diagnostic mode, or something that could be used to lock the dispenser? Yes, I know I could get it fixed, but it's very intermittent, and the fridge is over 10 years old and I'm sure repairs will be very expensive. As a stopgap, I just want to be able to lock the dispenser at will.

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Cause 1

Dispenser Control Board

The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault.

Cause 2

Dispenser Switch

The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.

Cause 3

Dispenser Actuator

The dispenser actuator interacts with the dispenser switches, which power the auger motor and other dispenser components. If the dispenser actuator is broken, it may not activate the switches properly or at all. Inspect the dispenser actuator—if it is broken, replace it.

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