주요 콘텐츠로 건너뛰기

Samsung Galaxy Note 4는 2014년 10월에 출시된 셀룰러 스마트폰입니다. Galaxy Note 4 모델 번호는 SM-N910, SM-N910A, SM-N910T, SM-N910V 또는 미국 버전은 SM-N910R4입니다.

256 질문 전체 보기

Phone keeps rebooting itself

The phone will come on for a few minutes and then shuts off and then starts rebooting itself.

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 4
댓글 1개

I have this problem too and I change the battery but my ohone keeps rebooting on the samsung symbol and somtime it works for few minutes but than it shut down and I try hard reset but the phone shut down before it complete the hard reste so im really confused about it so I take it to a phone shope and they fixed for me but it only works for one day and than it back rebooting to it self ? Can anyone help me and tell what what is the problem or how I can fixed please ? Thank you .

댓글 달기

답변 2개

선택된 답변

Hey, so sorry to hear about your problem. I have actually ran into this problem a lot. 1 of 2 things should work. First try doing hard reset. Please be advised that doing a hard reset will completely delete all the information on the phone including contacts and pictures. To do a hard reset, you make sure the phone is completely off, then use a button combination to bring up the reset menu. For the note 4, you press and hold the volume up key, the homebutton and the power button until the phone starts to power up and has little blue writing at the top left of the screen above the galaxy logo. Once you see the blue writing, you can release the buttons. then use the volume keys to scroll up and down to factory data reset, then use the power button to select that option. then once you have confirmed that you are sure you want to do the reset, just sit the phone down and let it do its thing. I have seen a phone take over 4 hours to complete the process, but most of the time it gets done right away.

before preforming the hard reset, make sure you phone is fully charged, at least up to 80% and don't turn the phone off or reset it while its doing the reset.

If you do not want to loose your information, or you tried doing a hard reset and it did not work, then the issue is most likely your battery. Sometimes batteries get shorted out and cause it to make poor connection to the phone and forces the phone to shut down. Make sure where ever you get the new battery from, they have a return policy, just in case the phone just has a motherboard issue and you can return the battery so you don't lose any money.

I really hope this helped you out at least a little bit. Have a good day

해당 답변은 도움이 되었습니까?

점수 3

댓글 1개:

If the original poster wants to keep the data, replacing the battery would be a good start. If that didn't help then I would flash the samsung firmware for the matching model number of the device via downloaded firmware from Sammobile and having the device plugged into computer while it's booted in download mode and odin open.

Wipe data + Factory reset in recovery menu is indeed a quick and easy way to do it but sometimes might not always work if the system firmware on the phone is corrupted.

댓글 달기

Mine is also doing so... what I did was I changed my battery and it stop.. but I noticed that it's still doing but not always. It happen especially when I press it for a long time. So try changing the battery

해당 답변은 도움이 되었습니까?

점수 1
댓글 달기

귀하의 답변을 추가하세요

Terry Piper 님은 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 2

7일 전: 6

30일 전: 14

전체 시간: 7,075