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iPad Air Wi-Fi + Cellular, model no. A1475. Available in Space Gray or Silver, with 16/32/64/128 GB configurations.

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Home button not working after fcp connector board level repair?

Hi, I am trying to fix a broken screen on an iPad Air.

When I was unplugging the digitizer flex cable from the board, the cable broke off and became stuck in the board.

I had the connector replaced by a board level repair business, but now the Home Button is not working.

The board level repair tech is having trouble finding the solution.

I think the Home Button connector needs to be replaced (on the board), but the tech is saying that upon visual inspection, there is no damage.

Does anyone have any advice from us regarding what might be the culprit?

Thanks

P.S.

Block Image

We found this small piece of something in the iPad when it arrived back from the board level repair business. It looks like it might be a piece from the Home Button FPC connector because it is similar in length? Any thoughts on this?

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can you post a similar pic of the home button, lcd and digitizer connections?

My gut says the tech who did the connector repair probably got the board too hot and the home button connector was damaged. But I can't say for sure without seeing it.

The iPad is with the board level repair buisiness, so i can't take another picture at this time.

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I agree with Josh W, I'd just complain until they replaced it for free.

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