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The 2nd generation Kindle Paperwhite was released in late 2013. The device features a 6", 212 PPI screen, wireless capabilities, and boasts a 28-hour battery life.

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Why is my device not charging?

I tried playing with the charging cable and using different outlets but my device is still not charging

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

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답변 2개

선택된 답변

Ensure both sides of charging cable is inserted all the way in, if the device is still not working, the charging cable is most likely defective. If problems persist, the battery could possible require replacement.

해당 답변은 도움이 되었습니까?

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If it's not the battery nor the charging cable, must be the charging port! Mine had a smell piece of metal (connector) visibly broken.

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mohamed saadi 님은 대단히 고마워 할 것입니다.
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