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First iteration of JBL's Pulse line of wireless, bluetooth speakers released in 2013. Unique to this speaker is its light array that "pulses" in rhythm with your music.

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How do I restore my JBL Pulse to factory settings?

I am trying to connect my Pulse speaker to my phone JBL app. I can play music through the speaker but not connect to the app so I was wondering how to restore the speaker to factory settings.

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Hi.. i have JBL onbeat awake bluetooth speaker.

It is shown UP 9 on display .

How to fix it ?

Hi Hemant, did you fixed? I have the same problem.

if you use JBL Pulse 2, Press + and Play buttons instade of - and bluetooth buttons.

My issue - Pulse 4 lights were on.

Solution - Press Volume + Power button until device switches off

This worked for me

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선택된 해법

To reset the unit to factory setting:

1. Power on the unit by pressing the on/off button for about one second.

2. Press the "Vol - " button and the "Bluetooth" button together for more than 7

seconds.

3. The unit will display Red, Green, Blue light and go into power off stage, but with the

on/off light and the light symbol lighted up.

4. The unit is now reset to factory settings.

5. Switch the Pulse OFF by pressing the on/off button for about one second.

6. You can now turn your device back on and it will be reset to factory settings.

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I did I followed your instructions and now it's flashing white and won't respond in any way

Is anybody out there my speaker won't respond after I did the factory reset all it will do is Flash White and won't shut off or turn on or do anything

I'm you, i did the factory reset then all flash light, all botton can not do anything. Please help.

Mine did the same thing. Cannot get it to do anything now. Help!?!?

This fixed my unit. I did have to connect the charger first to get it to power on though.

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Hello Everyone,

My JBL Pulse 2 one day was unable to connect to Bluetooth devices and turned off randomly with a full charge. I tried the "Vol - " button and the "Bluetooth" workflow suggested above with no luck. I then turned to JBL support and they provided me with the follow steps that worked.

  1. Power on the JBL Pulse 2
  2. For 2 seconds, press and hold the "Volume +" and "Play" buttons
  3. The JBL Pulse will power off, and is now reset

Please let me know if anyone else has similar results by using the below "was this answer helpful?" section. It doesn't seem like this reset workflow is not documented anywhere else.

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hi i HAVE A JBL CHARGE 3 AND I PROOVE ANYTHING TO trying to fix it, and still dont going on. What i can do for fixing it? or i can update with my pc? because with the app i cant because my speaker doesnt turns on. Im sorry about my english i am from argentina

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Hello Ryan, do you maybe know how to reset JBL Pulse 2 to factory settings? I can't find that information anywhere... thanks

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Hi , i tried to reset my jbl onbeatawake. Now the display states UP9 and the speaker does not respond to anything. What should I do ?

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The reset, by pressing " Vol - " and "Power Button" at same time, worked well and now it is fixed, now I am able to connect my JBL (2013 model) in my iPhone 5s and iPhone 7, tks for the tip!

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Tiene muy buen volumen y trabajo bien x un tiempo ahora ya no carga! No trabaja y luego no kiere su propio plug! Ummm.... Ya no hacen cosas buenas ni duraderas! Y ni quien le ayude! Quedo peor después de querer reiniciarlo

Great! The resseting with Vol(-) and power button works! Now I can pair my JBL E25BT

Thanks bro it's working well

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Hello I own a Jbl pulse 3….i left it charging overnight in the morning the lights kept blinking even after removing from the charger….pressed the power button like 20 secs lights went off but now it won't turn on please help.

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Hello i own jbl pulse 2 and while i was figuring out the speaker some how i left my speaker with just white light flashing on it with no access. Please help me to recover it as i have tired each way to fix it by all the combo buttons.

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I have problem with my JBL e25Bt bluetooth earphone. Can connect to my iphone. If idle, after few seconds disconnects, so in order not to disconnect, i continue play music. Anybody can help?

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the same problem

the same problem here...

I Also have same problem, I tried with multiple combinations of buttons not my JBL e25Bt bluetooth earphone is not detected by any phone or tablet.

Please help me.

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man i have clone jbl headphones.. i was using them.. suddenly they disconnected but the blue light was still on ( the blue light is on when u are connected ) .. then i put it to charging and left it there.. now when i take it off charging it wont turn on.. btw it is still charging

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I have a JBL Pulse 3 and i can't connect it with my phone in JBL Connect. The Bluetooth works but the JBL Connect says "Can't connect to the device". Thx for help

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Jbl 2.1 soundbar not connecting with subwoofer, instead of white light subwoofer turned into orange light

Remote buttons are in proper behavior please advice to resolve it

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โปรดช่วยฉันในการรีเซ็ตโรงงาน

@JBL Pulse3

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Please help me for how to reset the factory.

@JBL Pulse3

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Hi! I just get m'y JBL link 10. When i want to configurate muy speaker whith Google home, its stop working and now i cant do nothing! Someone with the same problem? Someone Who know how i can reset my speaker?

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You should push the hourglass on your JBL. Be zware.! I’ve detected that it’s my Samsung tv that causes the conflict with my jbl. The signal of my tv distorts my box.

my JBL link 20 Bluetooth speaker will not turn on never been dropped not been wet it's been in a box for a little while at work when I put it in there and I pulled it out and now it doesn't I tried to reset it the best I could if there's something I can do please let me know

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Hello everyone,

I have JBL PULSE 4 and it's not working. The buttons are not working, the speaker is not playing song, it is only the on/off button that is working. The light is only showing wit no sound

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hi

Ihave JBL pulse 2

and not working.

when button on

only work 2 seconds and off automatically

please help me

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Ryan 가/이 대단히 고마워 할 것입니다.
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