Rear-facing camera won't focus

Did you smack the phone with the rear camera facing up or facing down?

With therear camera facing down and i did get red of that piece of glass (its a plastic not glass), I heat it then i got red of it using a needle from the corner ansd dont worry its just a smooth plastic, you should heat it to make it easy to pull out.. then clean it,But I still trying to find out other way to clean inside the lent ..there is dust that makes it hard to focus ..i can see the small dust ..after i cleaned it it was focusing good for while then the problem came back again . warning((if you want to pull the piece of the pastic out make sure you gonna clean it well in clean pace with clean tools. and get the plastic back because if you dont then the camera gonna get more dashes ans makes it hard ..i mean you gonna just clean the front dash between the plastic and the camera but the dash inside it .its really hard to clean it and i am still trying to figure out how to do that.. Also try to smack it against the soft bed first to be sure its a dast problem before you pull out the plastic piece

Replace the camera. Known issue.

i am not able to force stop it but i denied all permissions in google play services. it still does not work.

This was not effective for my LG G5.

Forcing stop of "Google Play Services for Instant Apps" worked for me to restore focus to the main camera

Replace the camera on the LG G5. Mechanical issue not software

THANK YOU! This worked!! It's annoying that it keeps popping up telling me to add those permissions, but I will take that over a camera that doesn't work.

That did not help on my LG G5. Neither did disassembly and cleaning of all elements. Still looking for a solution.

LG G5 has a known issue with the focus mechanism breaking on the main camera. Replace the camera. Cheap fix.

You don't need to delete the app, just alter some settings. Go into Google Fit, Settings, and turn off the "Body Sensor" setting. Now my camera works again!

Brilliant! Thank you so much! My camera has been so frustrating. It's better now.

Well, my camera went back to not focusing. :sadpanda:

Yeah, mine is, too. Why? :(

After reading alot of forums its a software issue. Im using opencamera to fix the blur i have to toggle back and forth betweeen rear to front facing for the image to be clear. Im hiping they release 8.0 for our phones. I got this phone because of the camera but its still buggy

Just tried your fix and sure enough with in just a few seconds mine was working.

I have replaced the camera before this but that didn't help.

This might well be the key to this problem. There is a cable that interfaces the laser autofocus and flash unit on the back of the camera (between the 8MP and 16MP lenses) that contacts the motherboard only by pressure; there is no connector. It is possible these connections are intermittent, making the laser autofocus unreliable, and also the switchover from laser autofocus to contrast-detect autofocus, at longer distances, also unreliable. The "solutions" to the problem that rely on hitting the phone may momentarily improve the pressure contact. To overcome the autofocus problem the solution might then to be to press on the back of the phone where these pressure contacts are, i.e., about 1/2" above and 1/4" to the left of the flash emitter.

The GPS problem might be due to similar intermittent pressure contacts between the GPS antenna and the motherboard, but these are not the same

contacts as those that affect autofocus.

Using this information, I tested with some different magnets and magnet placements and found that the location described by Einstein (above) indeed seems to be the right spot.

* No change with a weak magnet in any location near the camera.

* Major improvement with a stronger magnet, but only if I got it in the right location and held it firmly so it didn't move.

* Problem totally gone with a very-strong magnet, even if I didn't keep it perfectly/precisely in place.

Makes me wonder how the problem started. I'm thinking one or more of:

* Time. Connector like this is bound to start failing after some time.

* Using a magnetic dashboard mount in the car. Could a magnet in the "wrong" place cause premature failure of the connection?

* Heat. I'm in Texas and during the summer, the dashboard mount gets too hot to touch when the car is parked. That heat migrates to the phone after I attach it, even with the A/C blasting.

* Swollen battery. I had a battery that got so swollen that the power button became intermittent and the screen showed a discolored strip where the battery was causing pressure. The tech even had a difficult time getting the battery out for replacement.

The auto-focus problem has gotten gradually worse of the past year to the point where the camera is nearly unusable (unless I want to take tons of extra shots in hopes that at least one will be in focus). It would be really nice to know the cause(s) since in some cases there would be no point in repairing because the problem would likely resurface at some point, anyway.

Now I need to decide whether to go for the cable/connector repair or just get a new phone (the devil I don't know).

Just replace the camera. Cheap solution and it fixes the problem

Emily,

Yes, I ended up buying a camera on eBay and replacing it as shown in the video above. Unfortunately, the camera must have been a slightly different model, so it has the opposite problem: it's now locked in close focus. So it was kind of a waste of time, and the procedure to get the glass off was nerve-wracking: I felt at times like the glass would break.

Next time, I'll just return it to LG for warranty repair.

Thanks for the response! I guess I'll suck it up and send it in.

Any other way to fix this other than replacing the camera?

No that I know, I have bought a camera replacement on eBay and worked as a charm, there are a couple of sellers that sell this 16 Mp Camera on eBay, before you buy it check that the replacement fit on the the model of your phone (check in the settings the model of your phone and that the camera support that model in the description of the seller). Good Luck!

Hi econsejo,

How did your replacement camera working? I was a little apprehension buying from China seller. How long it takes to arrive? Was it difficult to replace it?

I replaced it following a tutorial in youtube, its pretty easy to disassemble the LG G5, it took no more than a week (Ipaid the fast delivery, just some dolars more).

Again, just be sure about the model of your phone (mine was LG-H840) and also be sure you buy the 16 Mp camera (as you know the G5 has 2 front cameras)

Hi Econsejo

How about the picture quality from ebay EOM Camera? Is the quality same with the original one? Until now is your camera from ebay still good?

Could you give ebay seller link of your camera?

Thanx in advance for your explanation

I've got 7.0 and when I check for an update, it says I am running the latest version. How can I get it to update to 8.0?

Note explanation above. Did not fix camera. UNISTALLED GOOGLE PLAY SERVICES FOR INSTANT APPS. Camera now working fine even with OIS back on. We'll see how long. Folks say it re installs itself. We'll see.

Did not last. Ordered this camera LiXiongBao on Amazon. Watched a video on YouTube. Sharp pointed knife for a crew driver and a nail file to get case off. 30 minutes had it installed. New camera working fine.