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The HTC EVO is a Smartphone by HTC powered by a 1-GHz Snapdragon processor and runs the Android operating system.

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Constantly restarting after prolong use

I need advise on fixing a battery temp issue on EVO phone, I have 3 EVO's and only one does this (Wife's) lol. I am using the Battery Indicator app by Darshan Computing to get battery temp. When it gets around 32C it starts looping on and off. It gets to the Sprint 3G screen and then shuts down only to restart. If I put in in the freezer for 10 minutes it then works untill it gets to about 32C then starts looping all over again. My phone's temp is 35C and up and i have no problem. Was looking at rooting the phone but figure the problem is still going to be there. any ideas anyone?

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Sorry for late reply. this is what i did to fix issue. called Sprint and took it to one of there repair centers they checked it out and for $35 sent me a replacement because it was in the 1 year waranty. thanks for the help i love this site.

Frank, now all you have left to do is to convert your comment to an answer and to accept it. Then we know your case is closed. Good job on using your warranty before you decided to do anything to it :-)

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I don't know very much about these phones, but I have two guesses.

1) It's possible that even though the phones are identical, and even if you may have bought them at the same time, the firmware may be different, check the firmware version on both phones. It may be that an older version is set to shut off the phone at 32C.

2) Thermal expansion is causing a faulty connection somewhere within the phone. This is probably only likely if your wife's phone was at some point subjected to either hotter or colder than normal temperatures, causing a loose connection that doesn't cause problems at normal temperature, but once hot, is disconnected. If it's this, I have no idea what to tell you to do. Try getting it replaced from the company perhaps? They might refurbish and re-sell it.

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I don't know the answer but my EVO4 does the same.

I think it's related to processor temp instead of battery temp.

It resets after using any app that runs the processor hard for 10 to 15 minutes. Makes it useless for watching videos or playing games, but seems to work ok as a phone. The batt temp usually shows around 105 to 107F when it resets.

It also occurs if left in a warm area like a parked car.

I can trade it in in Nov so that's probably how I'll fix it. LOL

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