Rear camera freezes and locks
Freezes when trying to take photo.
Have tried ALL factory resets (multiple times).
Front camera works
Video mode works
Diagnostics cycles camera fine.
HELP !!!!
좋은 질문 입니까?
점수
0
370555
답변 2개
선택된 답변
평판: 21.2k
5
19
70
Hi Thomas,
Could be a hardware issue, it could be covered by warranty if less than a year old or so, try contact Sony about it, they may repair or replace free of charge.
If not, try replacing the back camera, it may solve your issue. :-)
해당 답변은 도움이 되었습니까?
점수
1
평판: 25
1
Factory reset your phone to fix this issue:
- Ensure the device is powered off.
- Press and hold the Power button and the Volume Down button (located on the right edge of the device) until the Sony screen appears then release.
- From the System Recovery screen, select Factory Reset.
- Select Yes.
Hope this would fix your issue, if still issue exists then check Sony Xperia Z5 Manual. for more ideas.
해당 답변은 도움이 되었습니까?
점수
0
