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A 7" kid tablet released April 2014 by Chromo Inc, with the Android 4.4 KitKat operating system.

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Why can't I add my existing gmail account?

I purchased this tablet for my 3 year old grandchild. I've been trying to add my existing gmail email account and it brings me to the settings for wifi. It tells me that there is an authenticating problem. There is not a problem with the wifi server in my home. I have several things being used by my wifi with no troubling issues. I don't want to return the tablet and case back to Amazon.

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Hi,

Try the solution in the following link and see if it resolves the problem for you. I realize that it says for a phone but it should not be different for a tablet.

https://productforums.google.com/forum/#...

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