Screen randomly turns off during use
I'm trying to figure out an issue with my sister's tablet, a Verizon Ellipsis 10. She is complaining that during normal use the screen randomly shuts off for about 2 seconds and then turns back on. It seems to be an intermittent issue - so far she hasn't been able to successfully reproduce it.
Could this be a hardware or software issue? I'm trying to update the tablet in hopes that it would fix the problem but it keeps saying "downloading updates. we'll let you know when it's ready" and nothing happens.
Edit: Yesterday my sister told me that her tablet suddenly spammed a lot of numbers and characters into a textbox all by itself. It sounds to me like the digitizer/LCD display is having issues. Could a loose connector also cause these symptoms?