Screen randomly turns off during use

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Verizon Ellipsis 10

Verizon Ellipsis 10은 2015년 11월 Verizon에서 출시한 태블릿으로, 개인이나 기업에서 사진 촬영, 음악 감상, 인터넷 탐색 및 다양한 앱을 사용할 수 있도록 설계되었습니다. 이 페이지에서는 이 태블릿의 문제해결 및 수리 방법을 설명합니다. 모델 번호: QTAIR7.

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Jacob Micallef @jx0743

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게시됨: 2017년 3월 19일

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Screen randomly turns off during use

I'm trying to figure out an issue with my sister's tablet, a Verizon Ellipsis 10. She is complaining that during normal use the screen randomly shuts off for about 2 seconds and then turns back on. It seems to be an intermittent issue - so far she hasn't been able to successfully reproduce it.

Could this be a hardware or software issue? I'm trying to update the tablet in hopes that it would fix the problem but it keeps saying "downloading updates. we'll let you know when it's ready" and nothing happens.

Edit: Yesterday my sister told me that her tablet suddenly spammed a lot of numbers and characters into a textbox all by itself. It sounds to me like the digitizer/LCD display is having issues. Could a loose connector also cause these symptoms?

Thanks!

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Conor Bailey @thethirdtwin 평판: 8.2k Tech Haus 13 13 11 · Answer 1 · 2017-03-19T13:14:07-07:00

Conor Bailey @thethirdtwin

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Has the device ever been dropped, it could be a loose display connector.

I googled "Verizon Ellipsis 10 display turning off" and got a whole load of articles about the tablet turning off by itself, seems this tablet isn't the highest quality.

But give the update some time and see if that fixes your issue.

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Mine did too !! I've sent it back 3 times. This last time, the repair people claimed they changed the motherboard. But, it suddenly will not charge. I tried everything, different charges, etc, but it will not charge. Such a bummer !!

Janet Taylor 의 2018년 5월 28일

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Jonathan Hazard @jonathanhazard 평판: 1 · Answer 2 · 2017-08-25T06:49:56-07:00

Jonathan Hazard @jonathanhazard

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게시됨: 2017년 8월 25일

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Under settings go to security and turn off the toggle "Power button instantly locks.

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T Kalen @tkalen 평판: 1 · Answer 3 · 2019-05-12T05:53:54-07:00

I've had the off/on issue for several months and recently it shut off and would not turn back on. I had thought the problem was an ill fitting case occasionally depressing the power button (even though it's an Ellipsis case.

What worked for me was carefully removing the power button (it just snaps out), puff of air, and snap back in.

As for the ghost input, again, I hav had those issues as well as programs opening/closing by themselves. A thorough screen cleaning seemed to solve this. Even if I couldn't see anything significant on the screen, it stopped after cleaning.

It's a nice little tablet, but I won't get another.

Verizon Ellipsis 10

Screen randomly turns off during use

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