주요 콘텐츠로 건너뛰기

A television game console produced by Sony Computer Entertainment, also known as PS4. First announced February 20, 2013 and released November 15, 2013.

1690 질문 전체 보기

Why wont my ps4 start up

hi i have a ps4 it was working perfect then i got cranky and pulled the power cord out (not angry at ps4) and a usb charge cable for controller after a while of cooling down i pluged back in and the message comes up cannot start the ps4 connect the dualshock 4 using the usb cable and then press the ps button = done next message says connect a usb storage device that contains an update file for reinstallation for version 4.50 or later. you can download the update file for reinstallation from playstation.com. done that pressed ok and please wait then says the update file cannot be used?? (CE-34788-0) press cancel and turns off

이 질문에 답하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 22
댓글 17개

thanks guys i found it caused a hard drive error!!!!! What do i do now!!!! i was freaking out so i found how to put it into safe mode and used option 6 which was a reformat im guessing???? anyway i got onto the latest update on plastation.com and saved it to a fresh usb that i formatted for FAT32 on my computer by right clicking and selecting format fat32 from the drop down then copy the newest update to the usb and inserted usb into the ps4 then selected option 6 in safe mode it done its thing and restarted yes i lost everything and had to wait 36 hours for everything to redownload (games and apps) but lucky everything save to the cloud and went to library and selected purchased games and apps waaaalllla i have my ps4 back thanks again guys hope this helps someone in the future and DONT turn your ps4 off or unplug before shutting down properly!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

can some one help me i got the same problem please help

thanks this helped me out a lot

wait it says 'cannot find the update file'

hello can someone me with my ps4

댓글 12개 더보기

댓글 달기

답변 12개

가장 유용한 답변

The first thing to do is check to be sure your hard drive is aligned and installed properly. It may have come loose. If it's not loose then it could just be faulty. This is the most common cause of that type of problem but it's possible it's something else causing it.

Hope this helps.

해당 답변은 도움이 되었습니까?

점수 3

댓글 4개:

Cockroaches...

@George A. I've never seen cockroaches cause this type of problem...thankfully!

I'm @pccheese!

I was kidding, because of that answer you gave from the power supply not working question. Ewww!

I bought new hard drive and it was working for fee days then screen was frozen now it says qgain cannot start ps4

댓글 달기

I got this very problem too but after trying everything I read online without success, I tried this and it worked. But with this method, you'll lose all your games unless you have it saved to cloud. The easiest way is to buy a new hard drive and change it with that which you have on your Ps4. If not, simply follow the steps below.

First, depending on what Ps4 console you have, try taking out the hard drive from the Ps4. Once done, get an external hard drive reader and connect your hard drive to it.

Secondly, connect your hard drive with a USB cable to your computer and try locating it while using the repair disc and deleting all sectors until you're left with one sector.

Thirdly, format the hard drive. Once completed, reconnect the hard drive to your Ps4.

Fourthly, download the installation file from the PlayStation website. It should be over 900MB. Make sure to follow all steps on the PlayStation website and save it to a USB flash drive.

Lastly, connect the USB flash drive to the Ps4, press and hold the power button until you hear a second beep and connect to Safe Mode. Select option 7 and let it install after which your Ps4 is ready and running once again. I hope it helps someone. Please if it does, kindly visit this page and help me with the little you can.

https://www.gofundme.com/wisdoms-master-...

Thanks guys. All the best.

해당 답변은 도움이 되었습니까?

점수 3

댓글 1개:

I bought new hard drive and it worked for few days now it says cannot start ps4 again

댓글 달기

My ps4 is in safe mode now it says connect the DualShock 4 using the usb cable and then press the ps4 button

해당 답변은 도움이 되었습니까?

점수 1

댓글 1개:

I have this problem but it won't let me get passed the original screen

I'm doing what it says and it won't work

댓글 달기

Hi there, I have an issue with my hard drive. Ps4 cannot start, attach USB... I would like to recover the data and upgrade my hard drive.

Video of attempted fix:

https://www.facebook.com/groups/14488645...

해당 답변은 도움이 되었습니까?

점수 1
댓글 달기

my controller isnt working to start ps4 and its showing the charging light but its not working please help me

해당 답변은 도움이 되었습니까?

점수 1
댓글 달기

Sounds like you corrupted the hard drive and will now need a fresh install of the newest Playstation OS.

해당 답변은 도움이 되었습니까?

점수 0

댓글 1개:

I have reinstalled everything and still no luck, could my hdd be done? I dropped something on the PS4 the game froze so I turned off the system. Then it could not access the system storage... any help?

댓글 달기

I fix this problem but my games still have a problem and every game back to 1.00 version

And reinstalled 18GB ,24GB 17GB

But I think my PS4 do that again and I'm scare beCuz our internet connection is so slow and

Take 10+ hours to update only one game

And electricity is not good!!!!

해당 답변은 도움이 되었습니까?

점수 0

댓글 3개:

I can NOT pass this message :: cannot start the ps4 connect the dualshock 4 using the usb cable and then press the ps button !! Any Ideas? Need help!

If you read my recommendations, (although you will lose all your games unless if have it saved to cloud), it will help you start up your PS4 again. All the best!

I did this and it went to restart and just goes to black screen nothing on it. Help.

댓글 달기

Today in 2018, same problem, same fix. My son unplugged while running, only fix , was safemode six.

Shutdown carefully my friends.

해당 답변은 도움이 되었습니까?

점수 0
댓글 달기

https://youtu.be/zKl612HSz1s

해당 답변은 도움이 되었습니까?

점수 0
댓글 달기

Please someone help!! I can’t believe THIS many people are crashing and there is no answer..

We can’t gr to option number 4 because it wants the controller connected. I did that but still stuck

해당 답변은 도움이 되었습니까?

점수 0

댓글 1개:

This might help. Just connect your controller, and press cancel.

The ps4 will shut down. Then start it again, and it should work normally.

I did that and it worked.

댓글 달기

Be sure to use the exact same PS4 controller that was activated for the PS4 console initially, before it crashed. Try unplugging, then reconnecting, the power cord from the back of the PS4 console and then turning on the power button on the PS4 console with the assigned PS4 controller attached with its chord connected to the PS4. This worked for me when this happened from someone playing with the circuit breakers. I didn't have to do any kind of updates or resets of any kind.

해당 답변은 도움이 되었습니까?

점수 0
댓글 달기

Hi guys! I cannot on my PS4. Please help me for this and how should I do? Thanks

해당 답변은 도움이 되었습니까?

점수 0
댓글 달기

귀하의 답변을 추가하세요

james flint 님은 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 8

7일 전: 29

30일 전: 121

전체 시간: 148,948