주요 콘텐츠로 건너뛰기

2015년 3월에 발표, 2015년 4월 10일에 출시된 Galaxy S6은 Galaxy 라인의 다음 주력 제품입니다. 곡선형 스크린 버전은 Galaxy S6 Edge로 알려져 있습니다.

487 질문 전체 보기

Bluetooth connect / disconnect loop

Hello, my s6 is having an issue with bluetooth. It will connect to an item then disconnect from it then connect again then disconnect again. Then after it connects and disconnects 2 to 3 times it will connect but no sound will play through the device, only a clicking noise can be heard. I tried clearing the cache, rebooted, forgot the device and reconnected to it, cleared the cache from the boot menu, and as a last resort factory reset. I've tried all the steps I could find online. I took it to us cellular and they suggest either pay 175 for insurance to get a replacement or buy a new phone. The tech said it could be a hardware issue.

Is there a step I'm missing? If it's a hardware issue, what should I replace? Any help or advice is greatly appreciated!

이 질문에 답하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 0

댓글 1개:

Is it possible to change the bluetooth receiver or update bluetooth version? If so, which board would need replaced? Or, what can I do to fix the problem? Need some sort of direction please. I've reflashed the phone and still having issues, which is leading me to believe it's a hardware issue...

Thank you

댓글 달기

답변 1개

- Place your device into airplane mode temporarily to reset all wireless connections. 

- Go to your device Settings -> Location -> Improve Accuracy -> Disable Bluetooth Scanning

 

- Go to your Application Manager, and Locate the Bluetooth ......Continue Reading on VARIFIED SOLUTIONS

해당 답변은 도움이 되었습니까?

점수 0

댓글 1개:

Thank you for the reply. I tried that and I still get the off them on loop. There's not too much delay between turning on and then off and then back on again, I'd say about 3 seconds on, 3 seconds off, and repeats this way.

댓글 달기

귀하의 답변을 추가하세요

Nate 님은 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 0

7일 전: 1

30일 전: 3

전체 시간: 878