Improper sounding lack of bass.
The sound is not great at all like it use to be earlier. Can this be fixed at authorised service centre.
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If you have checked your iDevice's base settings, and they seem normal, there's nothing you can do to service EarPods.
Check a known good pair (borrow someone's) of earbuds or headphones to make sure it is your pair of EarBuds that are the problem, and not the iDevice you are using.
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Of course they are still under warranty.
@mayer the description for EarPods says they were introduced in 2012. Do they have a lifetime warranty?
Sorry I was thinking about the AirPods that just came out
