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The Logitech UE Boom 2 is a waterproof, portable Bluetooth speaker known for its 360 degree sound. The Boom 2 comes in a multitude of vibrant colors and patterns.

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Speaker says it's connected but sound won't play through the speaker

My speaker is fully charged, the name shows up in my iPhone, and it says it's connected. But when I go to play music or videos, the sound comes out of my iPhone. I checked 'devices available' on my Spotify app and the UE boom doesn't show up. I'm not sure what to do??

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I have this problem with my vodafone E8 turbo. Ive just bought the BY-1030 mini. Bluetooth speaker, its connected to the fone but no sound playing through.

Check in your notifications panel or Bluetooth settings to make sure the speaker is connected for "media audio".

Speaker doesn't sound

My android played fine through bluetooth speaker then it quit. Everything is charged and connected. My mp3 still plays through speaker so I know it isn't a speaker issue. I can listen to media through phone speaker but when connected to bt speaker no sound from either phone or speaker even though they r connected. Any suggestions?

Ok, figured it out. On phone, went to settings, clicked on sound, then volume. The volume for music, video, games, media was somehow turned down. How this happened no clue but easy fix.

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If your UE Boom 2 portable speaker has stopped producing any kind of sound, see the UE Boom 2 Is Not Producing Sound problem page for possible causes and solutions.

If you pull up at the bottom of your iPhone and swipe to the left there should be a "Now playing on (your device)" make sure that's switched over to the speaker.

If that doesn't work try pushing the play/pause button if the speaker while it's connected to the iPhone this has happened to work on multiple cases with Bluetooth speakers/headphones.

If all else fails go into settings and forget the device then restart both your phone and speaker. Reset the speaker by holding the minus button and power on for approx. 10 seconds.

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Worked for me, on jawbone mini it would connect but the sound would still come from my phone. FYI I was trying to play a game. Didn’t think to hit pause as the game still worked and sound was coming from my phone. The play/pause button worked. It was on pause and even with turning speaker and the connection off and on. I hit pause, speaker goes da da da and voila, sound!!!! Thank you!!!

My jacket h20 didnt work for about 5 restarts. I then gave up and left it connected. Next song it started working so sometimes it might just take some time

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I turned my phone off then back on and it started working.

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Close the Boom and respective music App by double pressing the round button on screen and flick the apps to close them. Restart both apps (boom app and e.g. Spotify). This fixed it for me.

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My phone was connecting to the speaker but no sound. I had my phone on Vibrate...turned my ringer on and fixed the problem.

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I had similar problem it would say connected really loud but barely could hear the music & it was so aggravating. I figured since the volume was loud when it said connected it had to be something that could be fixed.

In the Bluetooth settings I choose the forget on all the Bluetooth devices, uninstalled all volume boosters, & reset my braven speaker & made sure it was fully charged & re-paired it & ta da it's working great now. So happy it's loud again

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i had this problem. then i threw the speaker against the wall and it started working

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My problem was similar I was playing music but i couldn’t hear sound through the speaker. I have an iPhone XR and I pulled down from the right corner and where it shows you what song is playing you should click or if you have haptic touch hold and release the little box with the song title in it make sure your Bluetooth audio is turned up mine was turned all the way down but I turned it up and it works now. The reason this is different than just using your volume buttons they turn up the song but if Bluetooth sound is all the way down there’s no sound to turn up there two different audios

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When I play music then try to make a Snapchat video, I pause the music to watch my video & the whole phone is muted

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My problem was that I had a “zoom” conference running in the background on my IPad. As soon as I closed “Zoom” and pressed play on YouTube the sound played through the Bluetooth speaker. Maybe you have some other app occupying.

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This worked for me. Some app was taking the connection and so other apps like spotify and youtube saw the speaker as already in use. Closing all apps manually (restart had no effect) worked

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When I pause my music it pauses everything that has sound unless I close my music app

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My music wd not play on my JBL speaker even though it said “connected” in my blue tooth. It played on my phn. I simply powered my phn down, powered back on and reconnected by Blue tooth to the speaker. It worked. Problem solved.

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I had this same oroblem just now and was struggling and then I just turned my phone off and on again and it worked :)

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Mine was connected and playing music but I couldn’t hear it and I literally GENTLY but hard enough hit it on the ground and it literally started working. I’ve been doing that now.

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My phone will not allow my Bluetooth to connect and play music it is it connects fine but the music does not come out and I do not have volume on my phone to turn the music up and down

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Go to Bluetooth settings & find the speaker you're having issues with & hit the settings icon & tap forget then find the reset button on your speaker & reset your speaker & if you have any Bluetooth volume booster apps you may want to uninstall them as well....... hope that helps

I’m not sure how to pay for the site or not but I’ll try and get my Bluetooth to work

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Why want you play my jbl speaker

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Play my JBL PLEASE

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Bluetooth speaker that I have my iPhone 8 works on everybody else’s phone but it’s not working on my phone I had to hold the volume button down just to hear some music once I get up I don’t hear nothing that used to work before

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I also have the same problem with my MINISO DS-1338. The connections establish but it doesn't detect it as an audio device.

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Mac g 가/이 대단히 고마워 할 것입니다.
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