Why wont my printer print in any other color than pink?

(Sorry for my bad english)

We've bought all the ink colors for our printer but it only prints in pink, we bought the same thing again but it still doesnt work at all. The only color is pink, is there something wrong? I didnt do anything to it, its been months and i never used it anymore because of that issue

I have the Canon Pixma ip3600

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