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When I turn it on I get 2 vertical lights, then a cross of 4 lights, and this repeats....
It's not connecting to the internet, and not responding to any questions
This started about a week ago. For the previous 6 months it has been ok
I suspect its a software update problem. Can you help me?
좋은 질문 입니까?
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Each of these won’t take more than a few minutes at most, so when Google Home doesn’t respond:
Press the microphone mute button to see if Google Home was muted accidentally.
Unplug Google Home before waiting at least a minute to plug it back in.
Gently blow on both black dots on the top of Google Home, and then wipe the top with a soft and dry
Perform a factory reset by pressing and holding the microphone mute button for 15 seconds until you hear the confirmation from Google Assistant. A factory reset will clear all personal data from Google Home.
해당 답변은 도움이 되었습니까?
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I had the same issue with my Google home.
But after updating my home address, its work like a charm. Update your as well:
Open the Google Home app on your Smartphone → Tap on the hamburger → More settings → Google Account settings → Update Personal info.
If this solution does not work for you, then try some other fixes to solve Google Home not responding problem.
해당 답변은 도움이 되었습니까?
The new google home update crashes upon setup. I have Android 4.4.2 so it "should" work. Jimmycurk@gmail.com
평판: 25
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It was a software update issue. Had to reboot the whole thing and reset it…..
해당 답변은 도움이 되었습니까?
Chinese troep. Ik heb het probleem niet meer. Ik heb het in de vuilnis gegooid
해당 답변은 도움이 되었습니까?
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Could you take some pictures of both lights?
기존 질문에 이미지 추가하기
George A. 의
I have the same problem but I have no lights whatsoever on mine
b-lloyd2@sky.com 의
lights turn on but alexa doesn’t speak
aamericofr 의
My Google Home is not working
luletapz 의
Google home says it's not connected to the internet
Dennis Brady1717 의
댓글 2개 더보기