Why my tablet is not detecting sim card inserted in sim slot?

I have a Haver Y11B convertible tablet/laptop system

It's not detecting the sim card inserted in the sim slot, not even after upgrading my Window 8 to Windows 10. Window is not showing any option for cellular setting as it normally does.

I contacted the Window technicians they told me I need to contact the manufacturer or claim my warranty as it is new laptop. or if there is any driver problem only manufacturer.

Can you help me tell the name of the driver or driver type as I have tried too many ways and drivers to resolve the issue but still all in waste of effort.